Question about PC Desktops

2 Answers

I paid my subscription last April - I have the confirmation and the amount has been deducted from my bank, but I am still getting popup reminders and I am afraid that I am not being covered for any lurking viruses. Your help would be much appreciated.

Posted by on

  • bourgdubost Jun 29, 2008

    It's Symantec - providing Norton anti virus software. Their contact phone numbers and websites lead nowhere.

  • bourgdubost Jun 30, 2008

    The problem in detail. I pay a yearly subscription to Symantec for them to provide me with the Norton AntiVirus 2008 Upgrade (Windows XP/Vista) (39,12 Eur) plus Extended Download Service (5,21Eur) The subscription falls due in April each year. I paid the required sum, 50,98 Eur (incl. tax) on line on April 22nd.2008. I have the confirmation,
    #1641875123, and I know that that amount has been withdrawn from my Mastercard account. However I am still getting popups, telling me that my subscription is overdue and that I may not be covered for incoming viruses. I have tried going to the Symantec website, but all I can find is information about buying their products - no help when something has gone wrong. I tried ringing their helpline in Dublin, but was told that 'the number has not been recognised'
    I have come to computers late in life. (I am over 70) and get utterly phazed when they start doing as they please!


×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • PC Desktops Master
  • 13,433 Answers

Hello, which program is giveing you these pop ups?

Thanks,
Ekse

Posted on Jun 29, 2008

  • Ekse Jun 29, 2008

    You don't really have to pay for a anti virus software - I've been using www.avast.com avast home for 3-4 years now and I've been very secure. IT has stopped every virus coming my way.



    I really recommend removing Norton and installing avast. it is updated dayly. After you register it you get one year license to it, which is all free.



    In my expert opinion avast home is better than norton which you pay for.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,894 Answers

You are getting pop ups regarding what sir?

Posted on Jun 29, 2008

  • 1 more comment 
  • dewan nafees ahmed Jun 29, 2008

    you need not fear of virus when i am there to help you.

    so dont worry.

    but please explain the problem in detail .

    what subscription you paid? what is the pop up telling you to do?

    do you use a anti virus? if so which one?

    do you use a firewall? if so which one?

    are you familiar about computers and workiing of internet.

    if so you are a_____ ??


    1. new comer

    2. moderate

    3. expert


    please reply to the queries so that it will help us serve you better.

  • dewan nafees ahmed Jun 30, 2008

    Symantec handles technical support through their customer service
    department accessible at the following number:

    1-800-441-7234

    You must cycle through their automated menus initially, but will be
    given the option to talk to a a technical support representative who
    may assist you. They say they offer technical support for the
    installation and use of their products.

  • dewan nafees ahmed Jun 30, 2008

    or try this


    Call Symantec Enterprise Sales



    • Call 1-800-745-6054 to speak with a sales agent.
    actually only very big organizations use paid Anti virus softwares.

    for home and small business purpose you can use free anti virus softwares.

    there are many free versions on net and can be downloaded for free.
    they can be kept updated daily for new anti virus updates.

    and hence i would advice you to go for a free software.

    i use Mcafee Anti virus enterprise edition.
    it needs no payments and fee.
    highly secure and very efficient then normal editions.

    if you want i can upload one for you and give the link for downloading.

    please respond if you need one.

    thank you

    sweet rascal

    nafees_crescent@yahoo.com





×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant enlarge pogo,paid $3995 for the service to open last week on credid card


I sincerely hope that you only paid $39.95, and not $3,995. It sounds like you may have been scammed. I would contact Pogo directly at 8665435435 and ask them about what you purchased. I doubt they would charge you even $30 for what you were promised. If it turns out it was a scam, call your bank IMMEDIATELY and tell them that someone posed as a company and took your money in a scam. They might be able to cancel the charge.

If you actually did pay over $3,000 call the bank this second and call Pogo afterwards.

Oct 06, 2015 | PC Desktops

2 Answers

I wish to sign up for billing on line


Paying your bills online can save you time and save money on envelopes and stamps.
Once you complete the sign-up process for online bill pay you can set your bills to be paid automatically.
Online bill pay can also help ensure your bills are on time even when you leave them until the last minute.
Some banks charge a fee for online bill pay so if you are planning on paying most of your bills this way, consider opening an account that offers free online bill pay.

Log into your bank's online banking website.
If you have not registered for online banking you may have to contact your bank during business hours to register.
Locate the online banking link on the website.
Read your bank's online bill pay policies and fee disclosure that should be displayed once you click the online bill-pay link.
You must agree to these policies and fee disclosure before completing registration for online bill pay.


Click the add payment or new payment link to set up your first online bill payment.
Enter any information requested by your bank.
Your bank will normally ask for the name of the creditor or utility provider, address and the normal amount of payment.
You may also be asked for the due date for each month.
If the due date is not the same each month you should set the due date for the earliest possible.

Click the save or accept button. Repeat the process for each of your bills you wish to pay online.
Online Bill Pay
http://www.nationwide.com/free-online-bill-pay.jsp

Apr 22, 2013 | PC Desktops

1 Answer

I inserted my atm in axis bank atm on 26/9/2010 but could not get cash.to my dismay Rs.500 has been deducted from my account.what i should do? name-DEBAPRIYA BISWAL account no-20023026070 card...


Please do not post such details to sites unless asked for by the bank, I would suggest that you must contact axis bank local branch and make your complaint or post your problems to the site

www.axisbank.co.in

Sep 29, 2010 | Intel (SBI400UT64) PC Desktop

4 Answers

Charges on my mastercard


write to the people who have your details, give them written confirmation to stop the service

Aug 27, 2009 | Dell Dimension 3000 PC Desktop

1 Answer

When I bought my computer in April 2006 I paid for McAfee Internet Security 36 month subscription, even though I did not have internet. I was told that it would be activated when I had my internet. I...


You will need to contact McAfee support either by e-mail or online chat. I find that on-line support gets things resolved faster that a e-mail

http://us.mcafee.com/root/support.asp

Have whatever information about the purchase ready when you contact McAfee support.

Jul 19, 2008 | Gateway PC Desktops

1 Answer

Norton Antivirus 2008 purchased 4th July 2008 Order No.1644036072 £29.99. Confirmed paid on my Bank Statement.Can't Download. Need help as I keep getting reminders and I am not sure if I am covered.


No, even if you completed the purchase the antivirus is not active yet. You should have received, in the email used for the order, a link to the download, and a registration number.
Download the install program from the link and if required use the reg. number.
If you cannot find the email with the link check in spam mail, and in trash bin.
If you still cannot install the update, proceed from here to contact Symatech regarding your order, tell you cannot find the download, they will send a new one.
After installing the antivirus, you will need to connect to the internet to validate installation.
Here is FAQ on Norton downloads

Jul 17, 2008 | PC Desktops

1 Answer

Norton security needs to be removed


and what do the popups say what is the exact message?
thanks,
Lee

Jul 07, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...