Question about Computers & Internet

2 Answers

I paid my subscription last April - I have the confirmation and the amount has been deducted from my bank, but I am still getting popup reminders and I am afraid that I am not being covered for any lurking viruses. Your help would be much appreciated.

Posted by on

  • bourgdubost Jun 29, 2008

    It's Symantec - providing Norton anti virus software. Their contact phone numbers and websites lead nowhere.

  • bourgdubost Jun 30, 2008

    The problem in detail. I pay a yearly subscription to Symantec for them to provide me with the Norton AntiVirus 2008 Upgrade (Windows XP/Vista) (39,12 Eur) plus Extended Download Service (5,21Eur) The subscription falls due in April each year. I paid the required sum, 50,98 Eur (incl. tax) on line on April 22nd.2008. I have the confirmation,
    #1641875123, and I know that that amount has been withdrawn from my Mastercard account. However I am still getting popups, telling me that my subscription is overdue and that I may not be covered for incoming viruses. I have tried going to the Symantec website, but all I can find is information about buying their products - no help when something has gone wrong. I tried ringing their helpline in Dublin, but was told that 'the number has not been recognised'
    I have come to computers late in life. (I am over 70) and get utterly phazed when they start doing as they please!


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Hello, which program is giveing you these pop ups?


Posted on Jun 29, 2008

  • Ekse Jun 29, 2008

    You don't really have to pay for a anti virus software - I've been using avast home for 3-4 years now and I've been very secure. IT has stopped every virus coming my way.

    I really recommend removing Norton and installing avast. it is updated dayly. After you register it you get one year license to it, which is all free.

    In my expert opinion avast home is better than norton which you pay for.


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,894 Answers

You are getting pop ups regarding what sir?

Posted on Jun 29, 2008

  • 1 more comment 
  • dewan nafees ahmed Jun 29, 2008

    you need not fear of virus when i am there to help you.

    so dont worry.

    but please explain the problem in detail .

    what subscription you paid? what is the pop up telling you to do?

    do you use a anti virus? if so which one?

    do you use a firewall? if so which one?

    are you familiar about computers and workiing of internet.

    if so you are a_____ ??

    1. new comer

    2. moderate

    3. expert

    please reply to the queries so that it will help us serve you better.

  • dewan nafees ahmed Jun 30, 2008

    Symantec handles technical support through their customer service
    department accessible at the following number:


    You must cycle through their automated menus initially, but will be
    given the option to talk to a a technical support representative who
    may assist you. They say they offer technical support for the
    installation and use of their products.

  • dewan nafees ahmed Jun 30, 2008

    or try this

    Call Symantec Enterprise Sales

    • Call 1-800-745-6054 to speak with a sales agent.
    actually only very big organizations use paid Anti virus softwares.

    for home and small business purpose you can use free anti virus softwares.

    there are many free versions on net and can be downloaded for free.
    they can be kept updated daily for new anti virus updates.

    and hence i would advice you to go for a free software.

    i use Mcafee Anti virus enterprise edition.
    it needs no payments and fee.
    highly secure and very efficient then normal editions.

    if you want i can upload one for you and give the link for downloading.

    please respond if you need one.

    thank you

    sweet rascal


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Hi can i download banking app on my laptop?

No need of downloading app when you can use it from the websites.
But still if you wish to download, check the official website of your bank.

Jan 10, 2017 | Computers & Internet

2 Answers

How can i get a free download of windows 8.

there is no such thing as a free download of a microsoft product
you may get a disc for win 8 but to make it work you will have to buy the licence to register it and that is as costly as buying the disc to start with
the only free operating systems are LINUX--ubantu and it is far better than microsoft when you get the hang of uing it

Jan 10, 2017 | Computers & Internet

2 Answers

How do you get rid of time zone New Zealand?

. You can change the clock's time and time zone.
  1. Open Date and Time by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, clicking Control Panel, clicking Clock, Language, and Region, and then clicking Date and Time.
  2. Click the Date and Time tab, and then click Change date and time. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. In the Date and Time Settings dialog box, do one or more of the following:
    • To change the hour, double-click the hour, and then click the arrows to increase or decrease the value.
    • To change the minutes, double-click the minutes, and then click the arrows to increase or decrease the value.
    • To change the seconds, double-click the seconds, and then click the arrows to increase or decrease the value.
  4. When you have finished changing the time settings, click OK.
  5. To change the time zone, click Change time zone.
  6. In the Time Zone Settings dialog box, click your current time zone in the drop-down list, and then click OK.

Aug 19, 2014 | Computers & Internet

1 Answer

Screeen is upside down

If you have a Windows OS, press and hold the ALT and CTRL (control) keys and then press the Up arrow. (If that doesn't work, try holding the Alt and CTRL keys and pressing the left (or right) arrow key twice.) If that fails, right click on the desktop (Windows+D will minimize all programs), anywhere with no running programs or icons. Then select the Screen Resolution option. Look for the line Orientation; use the drop down menu to select the correct orientation. Click Apply and then confirm the setting change if a confirmation window pops up. (This works in Windows 7 and 8.) For older Windows versions on laptops, you may need to select Graphics Properties (or a similar line) and then repeat this. The Windows screen rotation option is dependent on your video card. With some models, you'll need to open the graphics card properties to undo the rotation. You should see a line for the graphics adapter when you right click on the Display.

For Macintosh OS, make sure that the System Preferences is closed. Then open it by pressing Option/alt + CMD . Select the line Display. Find the button labeled Rotation: Standard then choose the correct screen orientation.

I hope this helps.

Cindy Wells

Jun 01, 2014 | Computers & Internet

1 Answer

How to fix computer problems for free

First make certain you have a virus program running and do a full scan. There are free ones around, most use AVG. You can get pop-up blockers, or look at internet options and select block pop ups.

Visit the following website called Black Viper. Follow the instructions and that should speed up your computer.

Mar 07, 2014 | Computers & Internet

1 Answer

Button keeps blinking

It sounds like it could be either the battery is going bad and not holding a charge or the adapter is. I have had really good luck with similar problems going to places like Batteries +, and large electronic retailers, and my favorite the small local mom and pop computer store; where I end up asking them If I could try one of the adapters from the floor model to eliminate if is a faulty adapter. Other then that I'd if its not out of warranty contact Acers online chat support at

Jan 19, 2014 | Computers & Internet

1 Answer

P850 049 laptop

Take it back to the place of purchase and get a replacement as it is under warranty.
Do not try to fix it yourself as you may void your warranty.

May 15, 2013 | Computers & Internet

5 Answers

I can receive email on yahoo, but can not forward anything from my email account with yahoo

hey roger,

You will need to check your outgoing smtp settings in yahoo. Below is the information to set this up.
1) Yahoo! Mail Settings (if allowed)

Yahoo Incoming Mail Server (POP3) - (port 110)
Yahoo Outgoing Mail Server (SMTP) - (port 25)

2) Yahoo! Mail Plus email server settings
Yahoo Plus Incoming Mail Server (POP3) - (SSL enabled, port 995)
Yahoo Plus Outgoing Mail Server (SMTP) - (SSL enabled, port 465, use authentication)

Thank You,
Dell-Jesse L
Dell Social Media and Communities
Follow Dell on Twitter @dellcares

Mar 28, 2013 | Dell Computers & Internet

3 Answers

How do I start bluetooth on the qosmio g25-av13?

Try the ff:

1. Are you also using a wireless internet? If you are and you cannot also connect on wireless, make sure that the wireless is enabled on your laptop. On the left side of the laptop there is a on/off switch push the switch to on. (beside the usb port).

2. if it is already on, make sure that the bluetooth is enabled also, you can check it on control panel, system, hardware, device manager, bluetooth, right click on bluetooth driver, if you see enable bluetooth click on it, if you see"disable bluetooth" that means it is already enabled.

3. If the above is already configured, lastly, look for the bluetooth icon (bluetooth manager) on the lower part of the screen on the taskbar/tray if you see the bluetooth icon, right-click on it then click "Enable Bluetooth Radio". Now, if there is no bluetooth icon on the tray at the lower right of the screen, go to Start, Toshiba, Bluetooth, Bluetooth Settings, inside the Bluetooth SEttings, click on Bluetooth, Options, CLick on Enable Bluetooth Power, also, inside the Tray Icon (still inside Bluetooth Settings) select an icon so you can always see the status of your bluetooth on the Tray and you don;t need to do and check everything everytime you cannot connect via Bluetooth.

Hope this helps.


Aug 19, 2008 | Toshiba Qosmio G25-AV513 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

101466 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides