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Front loader washing machine is not draining - Whirlpool Washing Machines

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Based upon your description, the drain pump has either failed or become clogged.
To check the pump, remove the bottom access panel. There you will find access to the pump clean-out.(Large,white screw cap) Be prepared to catch lots of water. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.

If you need further assistance, let me know
Regards,
reg501

Posted on Jun 29, 2008

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