Question about SanDisk Sansa e260 MP3 Player

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Help please I was listening to my sansa and it turned off and it want respond to anything. I plugged it in the computer and there's no response , I held down the menu button no response. What do I do?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jul 06, 2008

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Try and do what is called a Power Reset. To power reset the device, simultaneously press and hold the center and volume up button, while connecting it to the PC.
If this fails, charge the device for at least two and a half hours. The computer should not go into sleep or hibernation state while charging.
Then you may want to update the players firmware by downloading and installing the Sansa Firmware Updater.

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Start the sansa updater, set sansa to recovery mode plug into computer. unplug when told sansa should restart (Lock sansa press and hold rec and menu until recovery begins)

Also you can Try
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
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If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
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Well my Sansa e280 wont come on. But when i plug it up to the....


Change the USB mode from MTP to MSC and see if that helps.
Also, make sure the hold/lock is not engaged.

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The Screen Stays black and the ring turns blue and thats it


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.





Best of Luck.

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Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)

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M230 big problem


Remove the battery from the player. Enable the hold switch and connect the player to the computer. Right-click on My Computer and choose Manage. Click on disk management if the player is listed there right click it and choose format. This will erase all the songs on the player. If the player is not listed there try another usb port. If all else fails try calling sandisk to see if there are other steps they could provide.

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No response, no turn-on, dead player! help!


Same thing just happened to my M260, did you ever get an answer? Thanks, Jeff. Problem: No response, no turn-on, dead player! help!by mtx410 on Aug 28, 2006 I was loading files, when the transfer locked up, and the computer threw an error. i couldn't do anything but unplug the player! After I did this, i tried plugging it back in, and half of the world "initializing" popped up on the screen, the first half was missing! it did not do anything more. so i unplugged it again. Now when I plug it in, nothing happens. The computer recognizes that new hardware is plugged in, but cannot recognize what it is. Nothing comes on the mp3 player's screen. It will not power up when i hit the power button. It has no response, it acts like there is no battery in it. I have taken the battery out, and put it back in. Nothing happens when any of the buttons are pressed, or when it is plugged into the computer. Is there anything I can do to get this thing working again! It is the M260 if that matters.

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