Question about Motorola Mobility Moto Q

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Keypad light thing

So ya im not all that technical with my moto q, and i cant figure out how to turn on the keypad lights, like i dont even know what there called but, when the keys are all lit up, how do u turn that on im kinda tired of typing in the dark

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  • Anonymous Jul 05, 2008

    My Moto Q phone keypad lights does not work. It turns on sometimes and then stays for 2 secs and turns off again. I called Customer support and nobody is helping me.

  • Anonymous Jul 07, 2008

    key pad lights

  • Anonymous Jul 20, 2008

    i dunno how to turn my key pad lights on..
    i dont even know how they turned off in the first place
    i wanna be able to nap and text but i can't do that if i can't see my keypads in the dark!


  • Anonymous Aug 14, 2008

    yes i'm having the same problem with my keypad it won't light at all

  • Anonymous May 05, 2009

    I have the same problem only had mine for two moths after about 3 weeks the keypad light just stopped working

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I have only had the Q9C but i think with the all the Qs the keypad has a automatic light sensor in dark rooms the lights should bright and in light the lcd and keypad should go off and get dim

i dont know were exactly u may need to dissable the smartback light and press the lcd off light

or u may need to take it in and see if the a cell repair place can fix it i have the same problem with my Q9C i am looking now and its either my windows mobile or candlelight app but u may need to take it in

Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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