I try to print, but It sends a sheet halfway and then stops, keeps saying that there is a paper jam,and press continue, it will send then send the sheet all the way through, then repeats the same process over and over, also the cancel light keeps flashing. Help lease from an 80 year old amateur.
Introduction
When the all-in-one detects a paper jam, the display will read, " Paper jam: Press OK to continue ." The computer might display the following message: " There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC. "
This document will assist in correcting paper feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one.
Clearing paper jams
CAUTION:
All paper jams must be removed from the back of the all-in-one through the rear access door. Pulling the paper from the front of the unit rotates the paper feed roller in the wrong direction and can cause damage to the all-in-one.
Causes of recurring paper feed problems
If paper feed problems occur repeatedly, one of the following might be the cause:
Figure 1: Removing the rear access door
Figure 2: Rear access door posts
Paper jam message displays but no paper is jammed
The print carriage might be jammed. Follow these steps to correct the problem:
Envelopes
The envelope flap can move with the grip of the rollers and cause paper feed problems. Use envelopes with a rectangular flap and/or tuck the flap inside the envelope when printing.
The print is skewed or crooked
A small amount of skewing is not unusual with printers. When there is too much skewing, the following steps can help reduce the amount.
More than one sheet of paper feeds in at the same time
Several paper caused problems can result in more than one page feeding into the unit. Check the list below:
To determine if the paper is causing problems, try using clean, undamaged sheets of plain white 70 - 90 g/m2 (20 - 24 pound) inkjet paper, such as HP Multipurpose or Bright White paper. If this paper feeds correctly, the problem is probably with the other paper.
Cleaning the paper feed rollers
Over time dust and paper fibers will accumulate on the paper feed rollers. This can cause paper feed problems. Follow the steps below to clean the rollersHP PSC 2355 All-in-One Operating Problem - c00212278.jpg 3: Paper feed rollers
There is a lever to the right of the head cleaning mechanism that will be broken. I do not know where to obtain a replacement, but if you still have the broken section you could try to glue it back on
Chance are you might mistakenly sent the file repeatedly, usually happens to users! in this case the file that was sent might be corrupted, you can turn off the machine, and reset your computer again as a simple step to resolve this( if you saw a different mesage on the top of your paper this is the indication that the file is corrupted at all)
If you need more help come back.Post /
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paper was either going straight through or screwing up. Problem was a small part had broken off on the right hand side near the cartridge carriage.
I tried glue but no good , how do I obtain a new part, otherwise it is new
printer but not an HP. JOCKIE
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