Whenever i try to delete anything on interent explorar or word or anything else the backspace doesnt seem to delelte the text. i have to hold shift down and press backspace in order to delete something can you please help
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Re: backspace doesnt work
In all likelihood your shift key is stuck. try pressing and releasing both shift keys in an attempt to "free" them. Also, check to ensure that "sticky keys" is not enabled on your computer(pressing and holding the shift key for about 10 seconds should pop up a window if it is. if the window appears, just make sure that the key is not "stuck" by windows).
Solution: mechanical agitation for your shift keys to attempt to free them, and a good thorough cleaning for all of your keyboard with canned air and/or a lint free cloth damp with dilluted isoprophyl alchohol to prevent this from happening in the future with these or other keys. Alternately, replace your keyboard.
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The keyboards on laptops are somewhat fragile, and would be the first thing that should be tried. They are not too hard to change, and relatively inexpensive, about $15 on ebay. You could plug in a external, USB keyboard to use temporarily too.
That is an indication that the "s" key is stuck on your keyboard. (permanently pressed down...or making contact).
Try to manually move it out of its current state, even though it doesn't seem to be stuck.
That will solve your problem.
Please don't forget to rate this answer if it helps.
It sounds as if the keyboard is shorting out internally. With the cost of keyboards so low (many times under $10), it's not really worth troubleshooting it very long or hard - a better fix likely is to just buy a new keyboard.