Brother HL-5370DWT Laser Printer Logo
Posted on Dec 09, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a Brother 5370DWT. I replaced the drum about 5 weeks ago and just yesterday I started having jamming issues. Every couple of pages the printer is jamming. I have to pull a page from the drum and usually the bottom tray. There doesn't seem to be any consistent pattern as to when the jam occurs. I print several hundred pages a week and have only owned this for 6 months. Help.

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Expert 71 Answers
  • Posted on Dec 09, 2010
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Feb 04, 2010
Answers
71
Questions
0
Helped
16195
Points
219

I have had the same problem on these machines, try cleaning the paper pickup rollers, ive also found that some remanufactured cartridges causes this problem, I dont know how or why but they do.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I Fix Brother printer printing blank pages issue of my Brother printer?

Completely or partially blank pages when printing from ...

Brother-USA https://help.brother-usa.com > answers > detail > a_id
Completely or partially blank pages when printing from Windows or Macintosh computer only. 1. Place a document with text or an image on the flatbed or in the ...

The printer prints blank paper - Brother HL-5240

iFixit https://www.ifixit.com > Answers > View > The+printe...
Sep 5, 2016 · 5 answers
Here are the steps to fix the brother printer printing completely blank pages issue. 1. First of all, you should restart the devices, ...

Fix brother printer printing blank pages

brothersetupsupport.com https://brothersetupsupport.com > fix-brother-printer-...
Jan 23, 2023 - Why brother printer keeps printing blank pages · Ink cartridges have jammed or there is a paper jam. · The printer head is blocked or jammed. · The ...

1helpful
1answer

Paper jams brother mfc 7420

Paper Jams are routinely caused by bad roller in the printer. The Heat of laser printers can render these rubber roller pretty useless in a couple of years or less if you print often. If you have recently replaced the drum (according to the recommended print output number), Then If an $80 dollar roller + labor is worth it to you, go for it, otherwise buy a new printer and Brother gives the best ink value per page. hope this helps.
0helpful
1answer

MY BROTHER MFC-8460N COPY MACHINE WILL ONLY COPY ONE PAGE AND SAYS THERE IS A JAM AND TO REMOVE THE DRUM AND CLOSE THE FRONT PANEL AND I DO THIS AND IT WILL WORK FOR ONE MORE PAGE. THERE IS NO PAPER JAM...

HI. Most likey the issue is with the Fuser. Just replaced a fuser on a printer that had the same issue. The pressure roller and sleeve need to be replaced on the fuser or just get a new fuser. Whole fuser assembly is avaiable online for $99 new.
Fuser for Brother HL5250DN DCP8060 MFC8460N MFC8660DN Printer LU139001K...

If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

4helpful
3answers

Black lines down side of paper on HL-5370 brother laser printer

you have a bad drum... it needs to be replaced

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

0helpful
1answer

All the lights started flashing after fixed a paper jam

you have take out zamed paper from the printer from the back side of the printer by ejecting the try from back side if it present. or pull out your tonner and then pull out the zame paper.
2helpful
2answers

Black line, 4-5 mm thick, down the page on printing, off centre

ok, both of those solutions are totally bogus....first, the quality issue...i build about 25 of these cartridges a week, and it sounds like you should check the life of the drum unit, if you haven't cleaned the corona wire already. ( refer to the printer documentation) Brother uses a seperate drum unit that will wear out after 12,000 pages, not the pickup roller. So if you have replaced more than 4 toner carts, it is likely, depending on your usage, that the drum unit is worn. Take out the whole toner/drum unit, remove the toner cart by pressing on the lever on the left front of the assembly and pull up and out. Now you should have two pieces. Look into the larger piece, and if you see excessive wear on the drum, it needs to be replaced. The jamming is a different issue, though....let me know if you need more info....don't buy a new printer yet!!!
Not finding what you are looking for?

177 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...