Question about Sony BRAVIA KDL-40V2500 40 in. LCD HDTV

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Sony Bravia TV went Blank

While watching TV the screen suddenly went blank. Not even the on screen displays appear. Contacted Sony and they plan to call me within 3 business days to have an authorized repair person check it out. Sony customer support had me reset remote and use the TV's control panel, but screen remained blank throughout. Very frustrating. Have 2 other identical Sony Bravia LCD TV's with no problems. Any suggestions?

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  • smittyak Jun 29, 2008

    Thanks for the feedback. Unfortunately I unplugged all cable connections except the electrical outlet, and the TV remains blank and the onscreen menu display, which typically appears regardless, also is nonexistent. I suppose it may very well be the T Con Board you mentioned. Do you have any idea as to the cost of that item, and what would be involved to replace it? Am I better off buying a new set? I purchased the TV 18 months ago, but unfortunately the manufacturers warrantly is only 12 months. I purchased 3 sets from them, so I would hope they would give that some consideration. A TV of that cost should certainly last more than 18 months!



    Thanks!

  • dale2b Jul 20, 2008

    whilewatcing TV the screen went blank no image

  • dale2b Jul 20, 2008

    while watching tv went blank no image only sound

  • Anonymous Mar 13, 2014

    switched on tv and information panel on screen saying that the database is empty so there is only a blank screen when I went into reset a panel came up asking for a pin number which I do not have, can you help

  • Anonymous Mar 17, 2014

    We were watching direct tv when suddenly screen went black and won't come back on. We have no tv service period

  • Anonymous Mar 28, 2014

    I know Rovi dropped OTA guide updating but this TV is capable of Internet content, which it does fine. Factory power reset, firmware updates, internet wired link checked and confirmed, Streams internet content just fine. Very frustrating.

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COULD BE LVDS CABLE LOSE OR NOT MAKING A GOOD CONTACT , IF IS NOT THAT UNFORTUNATELY IT WILL BE NECESSARILY TO REPLACE T CON BOARD
YOUR RATING TO MY ANSWER ITS HIGHLY APPRECIATE
THANKS

Posted on Jun 29, 2008

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