The ice maker in the bottom drawer freezer spills ice all over the bottom of the freezer and on the floor under it when you open the drawer with ice in it. Is there any way to keep this from happening?
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Water on the freezer floor has only two sources, 1) ice maker overflow/leak, or 2) defrost drain plugged. For the first you can turn off the ice maker and shut off the supply water for a few days to see if the problem recurs. If this is the problem determine if the water fill valve leaks or the ice maker is the problem and replace the offender. For the second, thaw out and clear all the ice, paying special attention to the drain located under the freezer (cooling) coil. Then clear the blockage from the drain tube. BE CAREFUL AND DO NOT USE WIRE OR SHARP ITEMS as this can pierce a hole in the drain requiring replacement, not something you want to do or pay for. A turkey baster and hot water are useful tools to flush out the blockage allowing water to drain freely into the defrost drain pan under the refrigerator.
We just had a similar problem with our Maytag side-by-side in the bottom of the freezer. Just as you described...sort of a glacier on the floor of the freezer that slowly melts toward the door. After several attempts to remove the ice, only to have it form again, my husband spoke with a helpful sales person in an appliance center. He said there's a drainage plug/line on the back that's supposed to funnel condensation to the evaporation tray underneath. It gets clogged and frozen. Sure enough...my husband pulled out the freezer, opened the visible line and it was all frozen and full of gunk. He had to use a hair dryer to thaw it out, then flushed it. It was amazing how much stuff came out of there. We've had no more problem since.
Close, it is in the freezer. It is your defrost drain. that ice was actually ice originally, just from your evaporator. the defrost heater comes on when the evap. gets frosty white, it melts, and then is supposed to go down your drain. if it is clogged, it will build up, and just freeze because it is around zero in there. my advice, take off the back wall of the freezer, look for the drain under the aluminum coils that is toward the back wall. get your moms hair dryer and go at it
After several hours working and moving the door, I was able to slide open the door. Found out that the ice maker was leaking and the water was in the bottom an it frozen and that was stopping the door to open.
unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely