Question about Brother Office Equipment & Supplies

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I have a brother mcf-8840d with an error code 71. Any thought on what to do?

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Hi,

The error code 71 means to unplug and call brother. try unpluging all the cords from back for 30min and see if this fixes the problem.

Posted on Jun 29, 2008

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  • Master
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It's not good. Every laser printer has a spinning mirror to spread the sharp laser beam into a line that scans across the page. Your Error 71 means that the mirror motor can't synchronize with the brains of the printer. The problem is most like the motor bearings, meaning you need an new Laser Scanning Unit (LSU), or it could be the main board acting up. Either is pricey.
I hope that helps
Please rate accordingly
Thank you
Computerrep

Posted on Jun 29, 2008

  • Jean Sintulaire Jun 29, 2008

    How long have you had this printer?

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Your Error 71 means that the mirror motor can't synchronize with the brains of the printer. The problem is most like the motor bearings, meaning you need an new Laser Scanning Unit (LSU), or it could be the main board acting up

Posted on Jun 29, 2008

  • Legin Varghese
    Legin Varghese Jun 29, 2008

    Error Code(Hex) : 71
    Symptom: Scanner motor does not synchronize with the reference clock.
    Probable Caus:- Laser unit defective- Main PCB defective
    Solution:- Replace the laser unit- Replace the main PCB

  • Legin Varghese
    Legin Varghese Jun 29, 2008

    Thanks for choosing Fixya.

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