Question about SanDisk Sansa e260 MP3 Player

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Blue Light on, but screen not working?

Hey, I have no idea what is up with my mp3, (e260 4gb)... Last thing I remember was listening to music. I turned it back on, but the screen didn't turn on so I assumed it was a battery problem. However, after charging it, and not seeing anything on the screen I knew something with the screen itself is messed up. The blue light on the scroller lights up, but that's about the only thing alive that I've noticed. Any solution?

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  • angini63 Jun 30, 2008

    I am having the same problem. Mine was connected to the computer and I experienced some problems downloading music. It all froze and I was forced to unplug the mp3 from the computer. I now get only the blue light and nothing more. I connect it to the usb on the computer and I get nothing. It doesnt show up on my computer at all.

  • juanse Jul 01, 2008

    Hey, I have no idea what is up with my mp3, (e260 4gb)... Last thing I remember was listening to music. I turned it back on, but the screen didn't turn on so I assumed it was a battery problem. However, after charging it, and not seeing anything on the screen I knew something with the screen itself is messed up. The blue light on the scroller lights up, but that's about the only thing alive that I've noticed. Any solution?

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The power supply for these small devices, Mp3 players and cell phones are low voltage, so battery terminals making good contact is very important. Because of the way they are designed, part of the equipment can be powered up, while part is not. Today I fixed the same problem wiilegend had on June 29 2008. I had this problem for days.I tried resetting it many times, removing and replacing the battery, using the Hold and Recording buttons, to no avail. A friend of mine had a similar problem with a cell phone where the keypad alone lit up upon powering, so he was the one that gave me the cure. I simply took an eraser and rubbed the battery terminals, and the Sansa E260 internal contacts, until they shone. I replaced the battery, screwed the cover on, and the unit was functioning again. All the best. Ramish Rambarran. Trinidad  West Indies.

Posted on Jul 02, 2008

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Sounds like some of your music may be corrupt.

You can use this to get it back to normal;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

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Then run the recovery tool. Select format when prompted.

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