Question about Lexmark Z645 InkJet Photo Printer

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Black ink works when printing a page, but nothing prints in color, what should i do to fix this problem?

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First check to see if there is ink in the color cartridge. Your installation manual or manufacturer's website should be able to give you this info. Call the manufacturer if you need to talk to a technician. If the color cartridge is full, then proceed to the next two methods.
Next, try a "hard restart", which simply means unplugging the power cord of the printer, then replugging it after a few seconds have passed.
If that does not work, then rerun the CD that you used when you originally installed the printer.
Both techniques reprogram the printer to a certain extent. Hope one of them works for you.

Posted on Jun 29, 2008

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