Question about Tomtom ONE GPS Receiver

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TomTom frozen Hello my Tomtom is frozen. The screen shows the picture of the tomttom and a flashing X Big red x -- TomTom locked up after connecting for the first time to my computer.

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  • tav160 Jun 29, 2008

    Have the same problem, on my second Tomtom one, and the same has happend again. looking on the website, so many people have got the same problem. will msome one help for the cash we are paying. Thanks.

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2 Answers

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Remove the SD card

The card needs to be formatted properly first that's all,

formatting is better done in a card reader.(opionions vary)

Right click on it and select format select FAT32 as the files system

Now connect the tomtom but don't let tomtom home run. exit TTH if need be.

You now ned to select your tom tom which will also show as a drive.

In windows explorer select tools then folder options. Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

then just copy ALL the files from the tom tom to your sd card

DO NOT USE CUT AND PASTE !

Once all the files are on switch off the tom tom and insert the sd card

It should now work

Posted on Aug 26, 2009

  • Project NOMAD
    Project NOMAD Aug 26, 2009

    did it work for you ?

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  • Contributor
  • 51 Answers

Uninstall and then reinstall the app again:

www.tomtom.com/9091

Posted on Aug 24, 2009

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TOMTOM Not WORKING


you can reset the unit by removing it from the cradle and using a straightened paper clip in the reset hole on the unit's bottom



go to tomtom website ----> support ---->Select your product ----> Select your model --->Your question is about: select 'How to' Questions then below look for "How to soft-reset my navigation device" click on it.Select your device from the list below to see how to reset it

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If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.

654_01.gif 654_02.gif

Visit this webpage for instructions on how to fix your GPS .
TomTom ONE support-- Device shows a flashing cross when turned on

Glad to have helped you !

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My TomTom One is acting up. All of a suddent, it has a hard time finding a valid GPS signal. Then, it sometimes becomes frozen at the first screen when you turn it on. When I try to connect to the computer, the menu page comes up on the computer screen, but the unit does not respond to anything. This unit has operated smoothly until now and I have done nothing to change it. Any ideas?

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here is a possible solution from TomTom tech support:

To solve this, use TomTom HOME to install the application. Follow the steps below:
  1. Install TomTom HOME on your computer, if it isn't already installed. You can download the latest version of TomTom HOME here: www.tomtom.com/home

  2. Connect your device to your computer and switch it on.

  3. TomTom HOME opens automatically and checks for updates. If it does not automatically check, do one of the following:
    • In HOME 1.x select Device > Update now from the menu bar.
    • In HOME 2.x, click Update in the HOME menu.

  4. When you are shown a list of available updates that you can download, make sure that you select the check box for the TomTom application.
TomTom HOME downloads and installs the latest version of the TomTom application for your device.

Nov 28, 2007 | Tomtom ONE GPS Receiver

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