Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Completely blank screen

I had just charged my Zen player and things were fine then all of a sudden there was an unpleasant scritchy noise and poof, nothing...it went completely blank except for the light on the top. Now it won't do anything but the light on top comes on if I dock it. Is the battery toast? Is it curtains for my lime green walking buddy? What gives? And what was that horrible noise it made? Yikes.

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  • JGGiant Jul 02, 2008

    YES, I did this and it worked. Thanks for your help. I'm a happy walker again...

  • groovrider Jul 02, 2008

    Will not switch ON. Display is blank, power LED flashes when docked with my computer. Tried the reset with a pin whilst holding the sliding power ON button, no joy. Zen Creative Vision M

  • Alexander Selby
    Alexander Selby May 11, 2010

    Have you tried going into recovery mode via pressing the reset button and the power button at the same time?

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  • 317 Answers

No problem, please rate . . .

Posted on Jul 02, 2008

  • Alexander Selby
    Alexander Selby Aug 20, 2008

    glad it worked, please rate

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1 Answer

ZEN will not power up


First back up all of your music and do this: Turn off the player and make sure it is disconnected from the computer. Then press and hold the play/pause button and turn it on simultaneously. It will then enter recovery mode. Scroll down and select format (all) and let it format and it should work like normal. If it freezes again, then you may need a firmware update.

Apr 29, 2010 | Creative Labs Zen Digital Media Player

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Creative Zen M:vision - can't turn on/off, permanent blue light


Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact! I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!

Jan 15, 2010 | Creative Labs Zen Digital Media Player

1 Answer

My mp3 player went blank but its still on


Creative knowledge base gives this answer for blank screen on a Zen MX:
White screens or blank screens could be easily resolved with a firmware reload. The following steps will take you through the troubleshooting steps.
  1. Reset your player and verify if the screen is able to display its contents
  2. Make sure that the player has fully charged battery
  3. Finally, perform the recovery tool if the screen still does not display any contents properly through the following site:

    http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Sep 20, 2009 | Creative Technology Zen MX Black (8 GB)...

1 Answer

My zen suddenly went blank!


Your device lockup isn't uncommon, and in most cases is easy to fix. You need a small paperclip or straight pin to reset the device. When you reset, be sure to hold it in and wait for the blue light to turn off. Once you power the unit back on, it will rebuild and should operate as normal.

Dec 25, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen v plus


I guess it broke.
Try re-installing the firmware, it's worth a try.
If this doesn't work, it means the screen is dead..

you can get it fixed for free if it's still under warranty.

Oct 13, 2008 | Creative Labs Zen Touch MP3 Player

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Same thing happened mine. Anyone got a solution ?

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Creative ZEN Vision M


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

MY ZEN WAS WORKING FINE AND NOW THE SCREEN IS BLANK


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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1 Answer

Screen going blank


http://www.anythingbutipod.com/forum/showthread.php?t=18859

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2 Answers

My computer and zen not mixing!


First try different usb port
then different computer if you have one
make sure you have media player 11
remove the usb drivers and reboot and let the computer reinstall them

Nov 09, 2007 | Creative Labs ZEN Vision:M Digital Media...

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