Question about Airlink Computers & Internet

1 Answer

Airlink router worked fine until cable internet (Cox) was turned off for non-payment. when service restored, router will not send internet to computer. Have checked internet signal and ethernet wire, also is wireless but does not work either. Had to buy new router which works fine, but liked Airlink and don't think it is dead and would like to go back to it.

Posted by on

  • 1 more comment 
  • Albert99 Jun 29, 2008

    Thanks, but the problem is the ROUTER, not the modem. and anyway, the same modem works fine with the new router I had to buy. how do I get the old router to work again, that was the question.

  • Albert99 Jul 01, 2008

    Ok, I appreciate it. It is an AirLink 101 and it has both wired ports and wireless.

  • Albert99 Jul 03, 2008

    Thank you so much, Mark. I haven't had time to try this but will over the long weekend and will let you know.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 148 Answers

Albert the unfortunate problem with cable modems is the equipment serial number. when your modem is deactivated by the company the serial number becomes locked in other words they view the modem as a loss and the only way to re-activate it is by a different user not your account. I know it is a stupid way of doing things but they think it will stop cable theft.. Goofy huh.. Anyway have a great day.. Be mucho blessed... mark

Posted on Jun 29, 2008

  • 1 more comment 
  • Mark Doyle
    Mark Doyle Jun 29, 2008

    I'm sorry i misunderstood your question ok what is the make of the router and is it


    Let me know...mark

  • Mark Doyle
    Mark Doyle Jul 01, 2008

    I will do some investigations and get right back to you shortly

    Take care,


  • Mark Doyle
    Mark Doyle Jul 02, 2008

    Hey albert I did some research and found out tha there is a generic problem with Airlink routers and some of the newer modems. I also talked to one of their techs, and this might do the job follow these steps.

    1, You must do this procedure from a computer directly plugged in to your router at port #1.

    2. Open your internet explorer and in the address bar at the top type in this will bring you to the log in.

    3.your login is (username...admin) (password...admin) this will put you in to your router.

    4.Once in you have to go to the "firmware update" and download the latest update.

    This should solve the problem if it does not let me know please.

    Take care..Be mucho blessed



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Airlink AR670W connection issues

You need to power down the modem, router and computer then turn them all on in the order - modem first, then router, then computer... Doing that and barring anything else that should work for you!

Apr 03, 2009 | Airlink AR430W Wireless Router

1 Answer

Can I use 2WIRE 2701HG-B router in COX internet connection

No. A router has 2 main interface types WAN (for the internet connection side, and LAN (for the home network side) the 'LAN' side often has up to 4 ports and wireless connectivity for the home network.

The most common routers available at electronics retail use a CAT-5 connection for the WAN ports and the LAN ports. Your DSL modem/router uses a phone line input for it's WAN port, which uses a signal type that is incompatible with the cable modem output.

If COX doesn't offer a router with the cable modem package, you can go and purchase and common brand of home networking router, and attach it to the output of the cable modem.

Feb 28, 2009 | 2wire 2700HG-B Router (2700HGB)

3 Answers

Well i had just bought a lynksys router from my friend with no software cd so right now i am trying to download the software online so when i switch my cox modem with the linksys modem i want the software...

You should be able to get any software that you need from but I have a couple of quick questions first:

1. Is the LinkSys unit you just purchased a router or modem?

If the unit is a router, you are still going to need a Cox compatible modem. If the unit is a modem, you will still need a router to complete the network setup unless LinkSys makes a combination cable router/modem, and I haven't been able to research one.

2. If it is a modem, is it a cable modem and, if it is, is it Cox compatible?

According to the Cox Web Site, the only models of LinkSys modems that are currently compatible with the Cox High Speed Cable Internet Service are:

WCG200 v2

In this particular case, you may need to contact LinkSys and/or your Internet Service Provider. In most cases, they will not only tell you exactly what type of equipment you need, they will also talk you through setting up the network once you have the equipment - usually at no charge.


Nov 25, 2008 | Computers & Internet

1 Answer


The 2wire dsl modem/router cannot be use with a another cable modem , since this 2wire device is also a modem/router and its made for the DSL conenction that's why it wont work with Cox cable, the best thing that you can do is to ask Cox to give a wireless modem/router like this 2wire so you can still use the wireless connection of your computer..

Hope that helps..........

Sep 06, 2008 | 2wire (1000-400108-001) Router

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

295 people viewed this question

Ask a Question

Usually answered in minutes!

Top Airlink Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers


Level 3 Expert

4336 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18386 Answers

Are you an Airlink Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides