Question about Maytag Neptune MAH5500B Front Load Washer

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Rubber on inside has a three inch cut

Rubber on the inside of my washer has a 3 to four inch cut. I just noticed this and don't know if this will be a problem.

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Yes it is a problem, it will leak water if not replaced. it is a common problem and should not cost too much.

Posted on Jun 29, 2008

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Posted on Jan 02, 2017

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Kenmore washer (110.92389200) drains, but will not agitate or spin; also, cannot turn the basket by hand. Where is the access for service?


check the motor coupling,take out the two screws that hold down the top console,flip up the console,unplug the lid switch harness in the middle or a little to the right from the middle and with a screw driver pop the two metal clips,tilt the frame to you and remove the whole frame of the washer.with a screw driver pop the two clips holding the pump on and slide the pump forward off the motor.take out the two screws and pop the motor clips and pull the motor forward,you'll see the motor coupling,there should be three arms coming off the coupling and three arms on the other part of coupling and a piece of rubber that they slide into,if it's cracked or worn in the middle replace the coupling and cut down on the size of the loads you put into washer.when putting the motor back on look at the four corners of the motor,if any of the rubber spacers are missing look where the motor goes and take the rubber spacers off the frame and stick them in the four corners of the motor and then line the motor up and install it,it's to hard to get the motor back if you don't do this.good luck and let me know what you find,if you need any more help let me know

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if it is an intermitent problem you more then likely have a vac hose that is stretched out. inside the control panel there is a rubber hose that connects your water level pressure switch to the bell housing on the side of the washer tub. if you pull the hose off the switch and cut the hose back 1/4 to 1/2 inch and reconnect it this should saolve your problem. Make sure your hose is long enough to easily reach the switch once it's been cut. on some washers there is just enough hose to reach and if you cut it, it won't be long enough or can pull off while the machine is washing

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My main rubber seal ripped and i need to replace it how is the best way to get into it to change it out


1. Disconnect power from washer then remove the trim on top of the washer at the front (it is held on by three screws).

2. Remove the top by removing the three screws on the back.

3. Remove the soap dispenser.

4. Remove the control panel by removing the four screws on the top and one behind the soap dispenser. There are two clips on the inside right-hand corner of the case holding the control panel on you must press by reaching over the top to the inside.

5. Remove the bottom panel.


6. Open the door and remove the door latch by removing the three screws (don’t have to disconnect wires).

7. Using a screwdriver remove the wire clamp that holds the boot on in the front. This clamp is in the grove on the front of the boot.


8. Remove the front (door and all) by removing the four screws (one on each corner).

9. At the top of the boot there should be two hoses, slip the boot out from around the hoses.

10. Remove the bottom balance weight off the front of the tub. Note that this step is not necessary but will make the next step easier.

11. Loosen the screw clamp that holds the boot on at the back.


12. Once the clamp is loose, the boot should pull off.

13. Then resemble with new boot.

When reinstalling the new gasket there is a notch in the gasket that should line up with a arrow on the tub.


When reinstalling the gasket, be sure to properly install the hose .
It's a little tricky getting the wire ring back on your first time but stick with it you will get it.
www.appliancehelponline.com

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I think you are talking about the three tub baffles that are attached to the inner tub. You can remove the baffles, usually one or two screws hold these into the tub. If it only has one screw then the opposite end is clipped into the tub. Most coins however get flushed down into the drain pump filter. We call this a coin catcher as that is what it is designed to do. Remove the front bottom panel, 3 to 4 screws on the bottom. Put a towel down under the pump to catch about a half gallon of water. There is a large round plastic screw that you unscrew from the pump assembly. The screw is three to 4 inches in diameter and almost dead center on the bottom front of the washer. Once you have unscrewed the unit, pull it out and clean out everything you see. Look inside and make sure there is nothing in the hose or the pump inlet hole. Reinstall and test for leaks before you put the panel back on. I recommend you clean this out every 6 months. Good Luck,
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HI thanks for your question. repair clinic on line . part# or model # and they ship in 3 days good you can fix your self. thanks

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