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Yess the DDR5511R has the drain hose connection inside the compartment where the water bucket sits. It is at the top right corner. You have to remove the water drawer to see it. At the right side of the unit (on the outside) is a small "door" that flips up so that you can feed a hose throught to the threaded outet inside. The drain hose is not supplied with this unit.
If you unplugged the heater for 12-15 minutes, after turning OFF the Master On/OFF Switch, the electronics should reset themselves. Also, be sure that you don't have the humidity level set to high. Anything above 60% wont' extract any moisture to speak of. If your unit doesn't have an LED display, set the unit on Minimum.
I have a Danby DDR 458EE dehumidifer that I purchased May 27, 2008.
Used it for the summer and stored it until May this year. At the end of July of this year it started not working. It freezes up. Called Danby, they told me it was out of warrenty and to take to a repair shop. Problem being it was leaking freon so have it recharged. Called the repair shop and they explained that it is a closed system and if it is leaking Freon, they can not recharge it until the leak is found and repaired. It's against the law to discharge freon in to the atmosphere. Stated cost to repair it would be greater then buying a new one. Called Danby back and explained what repair person said. Still waiting to see if they will give me a pro-rated refund.