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Screen Goes Blank on Gateway Laptop

I have a problem with my Gateway M-1625 Notebook which uses Windows Vista Home Basic. The problem is that screen sometimes goes blank right when I'm in the middle of doing something. I can't get it to turn back on. The computer won't go into sleep mode. I've tried leaving the computer alone, and nothing happens. The only thing I've been able to do is to turn off the computer by holding down the power button.

This has happened both when I'm running on battery and when I'm using A/C power. I think everytime this has happened was while I was connected to the internet. I originally was using AOL dial-up internet connection and recently switched to People PC (this issue has occurred both before and after I switched ISP).

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  • annette0465 Jul 05, 2008

    i have the exact same thing happen and since i had powered off so many times while it was actually still running and it did not shut down properly it corrupted some files and was unable to run chkdsk so i had to do a system recovery and lost my data files.

  • minsmeat3 Dec 06, 2008

    mine just shuts off randomely. seems to be a common problem. i was worried it was a srious virus but now i dont think thats the case. i think these laptops have crappy fans in them and just overheat. ive noticed sometimes my fan sounding like it turns on then off repeatedly never really kicking on fully.

  • Anonymous Dec 08, 2008

    Have a gateway M - 1625 and the screen goes blank and have to press power button to restart the computer. Seems to be hapening more frequently.

    WTF?

  • GnGklinger Dec 11, 2008

    I have almost the same issue on my gateway. Im told it needs a new display card, as this ones failing. But it never fully dies...

  • hobertlangle Jan 28, 2009

    Gateway laptop after post i get black screen with white blinking curser , I can get into bios just fine.

  • Anonymous Feb 23, 2009

    It is most definitely an overheating problem. For me it only happens when the power options control panel is set to high performance. It never happens on the power saver setting. But that also means all my applications run slower.

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I would suggest connecting your laptop to an external monitor via the VGA port to see if the system is causing the problem or the display section.
It sounds like the latter.

If it is, then it could be a premature failure of the backlight lamp or the circuit that drives it, either will be less costly than a processor or main board repair.

BTW, I am desperately looking for an affordable replacement (we are very rural) for People PC; it is the lousiest ISP I have ever had and am really tired of their buggy software which never seems to improve and complaints are either ignored completely or given lip service by suggesting ineffective, stupid, fixes.

Posted on Jun 30, 2008

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I have the same computer and experience the same thing. I have noticed it happens more often when I am laying down with the comp on my chest, which leads me to believe its an overheating thing. Sometimes it completely shuts down, but mostly the display just goes blank.
Whats been working for me is shutting it for a moment, (it doesnt sleep) opening it back up and pushing the power button a few times, varying the timing on how long I hold it down.
If you hold it too long it will shut the comp down.
Just fiddle with it.

Just worked for me 5 mins ago.

Bllsht that it happens tho.

Posted on Jun 30, 2008

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I would take the bottom of clean the fan make sure it is running. If it isn't there is your problem, if it is carefully remove the copper lining iand the heat sink, clean the thermal grease of of it and GPU and CPU with alcohol and cotton swabs. Go to a local electronics store pick up some new thermal paste sometime it is in a tube sometimes in a canister. Wear junky clothes as the paste can be messy. Distribute paste evenly then re install the heat sink and copper tubing. Turn it on and test it. If it works reinstall the bottom panel. (Also this would be the time to upgrade ram if it works.) If this does not work you are looking a bigger problem such as GPU Processor or LCD lighting. At this point it may be time to recycle it. Do not throw it away as the lamps have mercury in it. There are local people that will take it off your hands for free.

Posted on Jun 21, 2013

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I've had the same problem too! I've brought my laptop to best buy for this issue several times and each time its been returned to me saying they "fixed" the issue, only to have to bring it back again! By the way, I didn't have this issue until after Geek Squad replaced the mother board. Now they are telling me that its a virus and I need to reinstall my operating system (which they said they did in order to run tests on it after replacing the motherboard). They keep saying that their tests have found nothing wrong with the hardware...but then I take it home and immediately have the issue. I've tried reproducing it for them, so they can see whats going on because they keep telling me that my computer is going to sleep/hibernating but not waking up. However, I've never been able to successfully make it happen at Best Buy. I didn't have my computer home, turned on and connected to our secure internet at home for very long (after Best Buy replaced the mother board and returned it to me) before this started happening. Maybe 2 minutes? A minute and a half? If this is a virus, I have an eeking suspicion that it didn't get there through my internet connection.

Posted on Sep 27, 2011

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Gateway / Emachines laptops in the M6800 series, like the m6811, that just shut off, sometimes right away, sometimes after running awhile, are suffering a fan bearing problem. There are 2 fans on the processor, and looking from the front of the notebook, the fan on the right side seems to have a disintegrating bearing problem where, when cold, its chewed up bearing material mixed with grease or oil causes it to run a little bit slower, but too slow for the cpu protection system that monitors fan RPM. simple solution is to replace the whole cpu heatsink assembly. Or you can replace that one fan in the assembly, or if you really like microsurgery and the feeling of accomplishment, you can remove bad fan and install new miniature bearing in fan and then replace it. If you have a notebook, always clean and lube your fans.

Posted on Feb 22, 2011

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Ivve got the problem no matter what im doing as long as im doing something or somethings poped up it will go black after a while well not even black black just a dark screen that comes on i brought it to a bestbuy and they "fixed it" NOT please help me im gonna bring it back and tell them they can deduct the price they charged me last time of the new price and that i dont want it back till it has been FIXED

Posted on Jan 25, 2010

Same issue here, I'd report to gateway and try to get some free stuff ;).

Posted on Jul 02, 2008

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