Question about Whirlpool GB9SHKXL Bottom Freezer Refrigerator

1 Answer

Freezer working fine, but no cold air to fridge

The freezer is working fine on my bottom mount, but no cold air is blowing into the fridge compartment Unless (oddly) the freezer door is open. When the freezer door is open, some cold air blows into the fridge, but not alot, and it doesn't seem very cold.

Tech replaced the control unit today and said that once it ran through its defrost cycle, everything would be fine. But that was 10 hours ago, and still the fridge is hot.

Posted by on

  • crewboy Nov 19, 2008

    I have wrestled with this problem intermittently for months, including time on the phone with the dealer/repairman. The freezer defroster appears to be fine; I admit that I'm biased towards thinking that it is a design flaw. How is the fridge on a bottom freezer unit supposed to stay cold when the thermostat is in the freezer. Yes, it pumps air 'uphill' into the fridge, but only when the freezer gets warm enough to ask for more cold. Meanwhile, the frequently-opened The fridge gets too warm.

  • Anonymous Mar 15, 2014

    the unit operats fine otherwise

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 481 Answers

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer/control unit
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

Posted on Jun 29, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My freezer and ice maker work but not my fridge


I would check the fan to see if it is blowing cold air from one compartment to the other.

Jul 03, 2012 | Kenmore Refrigerators

1 Answer

Refrigerator portion on top does have cooling but freezer on bottom works fine. I have read that the cooling all happens in the bottom and a fan transfers cool air to the the top.


if the fridge part is cool and freezer is fine what problem are you having?is the fridge not cold enough? a common problem with bottom mount freezers is the freezer door doesn't get closed all the way,warm air enters the freezer mixes with the zero degree air and freezes up the air ducts,when you open the freezer door you should hear the fan blowing,if it is check the ceiling in the freezer to see if ice is on it,check the packages for frozen water droplets and stick your hand in the fridge where the air ducts are to see if you can feel cold air blowing into the fridge,if you can't feel air blowing into the fridge,unplug it,open the freezer door,remove the top basket and remove all the food out of the bottom basket,with a hair dryer blow into the back wall into the vent holes and melt out all the ice in the ducts,you'll see water dripping down through the vent holes,when the water stops dripping plug it back in and see if the fan is blowing the air into the fridge.also you can remove the bottom kickplate and you should see a tech sheet in it,read it and it will tell you how to put the machine into defrost,it will stay in defrost for like 20 minutes,you can do this instead of unplugging it, there's a heater that comes on behind the back panel in the freezer,this can help you melt out the ice but if it seems to hard to do just unplug it.

May 25, 2011 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Bottom frezzer is working but fridge is not blowing cold air


Refrigerator gets cold air from freezer compartment. Either the air flow is blocked by food items or ice, or the recirculating fan is not working.

The most common failure is that the freezer coils get all iced up becuase the defroster timer, defroster thermostat, or heater has stopped working.

When it's running, you should feel cold air blowing out of the vents that are in the fridge, otherwise, the 'air tower' (air vent) is blocked with ice.

If you manually defrost the whole thing, and it runs fine for a day or so, then it's not defrosting properly. If you manually turn the defroster timer, and you don't hear the scorching/hissing/gurgling of the defroster working, then that would confirm a fault in the defroster circuits.

Based on the following thread, it's probably a bad defrost thermostat.

http://www.applianceblog.com/mainforums/sears-kenmore/13766-kenmore-elite-22-bottom-freezer-refrigerator-fridge-not-cooling.html

Nov 02, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Zanussi fridge compartment has stopped cooling but freezer is ok


How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp .

OR.
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Aug 24, 2009 | Zanussi ZI918 / 12K Bottom Freezer...

1 Answer

Amana bottom freezer problem


It sounds like the condenser coil might be freezing up. This happened to me on my bottom freezer. The cooling part of your fridge is only in the back of the freezer compartment. The cold air from the freezer blows up through a vent in the back to the fridge and comes out at the top. If the coils do not defrost (which is what happened with mine) the air flow is blocked by the ice and can't get to the fridge compartment. Your freezer will still be cold but your fridge won't. If you pull the plug on it and time things right you can defrost the coils but this will only postpone the problem. Both will work for awhile again until the coils ice up again. You can also pull out the freezer drawere and try to defrost the coil with a blow dryer. You have to disconnect the icemaker and pull out the back panel behind the freezer to get to it though.

May 25, 2009 | Amana ABB1927DE Bottom Freezer...

1 Answer

Top Freezer section working Bottom Refrigerator not getting cold


I have a side by side jenn-air refrigerator, the freezer compartment working fine and making ice like it should, however the refrigerator compartmant is not cooling, no cold air is felt, I need advise.

Sep 28, 2008 | LG LRTC19314ST Top Freezer Refrigerator

1 Answer

Bottom of freezer/fridge only getting cold.


Thre is a fan inside the freezer which circulates the cold air around both the fridge and the freezer compartments.
You should be able to feel cold air blowing around the inside, particularly at the top of the freezer.
If the defrost thermostat fails open, the internal fan (depending on freezer) will stop and this can be the cause of the freezer being warm at the top and no ice.
You say the bottom of the freezer is blowing cold, but are you sure its blowing, as it can feel like a cold blow. Of course the fan could have failed or may be the defrost heater itself.
Have a look at this site for some useful trouble shooting
And a good site for troubleshooting and general info
Refrigeration Help Section, Fridges, refrigerators, not cold enough, frost free problems and how to test, noisy fan motors, clicking on and off compressors, door gaskets
Nige

Sep 26, 2008 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

Fridg not cold


your story is very odd but likely nobody is messing with the door switch hwen you moved , or the wires could have shorted out. normally, the door switch, when you open a door would switch on a cabinet light and turn off the blower. in your case, its the reverse, as you open a door, the blower runs and if you close the door, the blower stops. im not sure if you can figure out which pair is the normally close and which one is the normally open on the door switch in order to swap them or you may rplace the door switch.

Feb 05, 2008 | Refrigerators

3 Answers

Freezer works fine but the fridge won't get cold


It sounds like cold air from the freezer isn't making it to the fridge compartment. This can be cause by a several things. The damper that lets air into the fresh food side is stuck in "closed" position, the temp sensor (t-stat) isn't working properly, the evaporator fan (in the freezer comp above the coils) isn't working to blow air up to the fresh food section. In some situations, the defrost cycle for the freezer section isn't working and the coils have frozen into a block of ice and air can't flow over them properly so you get not cold air to the fresh food section but the freezer still stays cold due to the block of ice.

Feb 21, 2007 | Kenmore 73502 / 73504 / 73509 Bottom...

Not finding what you are looking for?
Whirlpool GB9SHKXL Bottom Freezer Refrigerator Logo

Related Topics:

414 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...