Question about Dell XPS M1330 Laptop

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Black screen with horizontal green lines

My laptop display thin grey horizontal lines when i turn it on, when i leave it for sometime the black color starts to fade and nothing at all dsplays on the screen except for those horizontal lines
when the problem first appeared, the computer sometimes strated normally but now its always the black screen with the horizontal grey lines

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  • yoyoxide Jun 29, 2008

    thanks alot for your answer, but there is another problem which is that the dell logo doesnt appear on the screen, only the black screen with the grey lines

    again thanks alot for your reply

  • Anonymous Mar 26, 2014

    black line white and grey background

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Hello yoyoxide.


from my experience can be something related with the video card. I recommend you the followig (Hardware diagnostics):

-Look for one of the discs that came with your computer, it should say (Drivers & utilities).
-Boot from the CD. If you don't know how to do it do the following:
1.Insert the Drivers&Utilities Disk.
2.Restart teh computer.
3. When you get the Dell logo, press F12
4.Select Boot from CD/CDRW-DVD (something like that).
-You will get a prompt to run the diagnosics.
-Just follow the wizard
-I recommend you to run diagnostics for everything.
-You will see if you have any problems with your hardware.

It seems that you have a pretty new laptop, so probably it's under warranty.

Posted on Jun 28, 2008

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