Question about Kenwood DVD & Blu-Ray Players
Please allow us to apologize for the unacceptable response you received from adhamsaid88. FixYa does not support posting of this type of material, and we, as true experts, do not either.
Though I am not an expert in this particular area, I have researched your product to find an answer for you. Please see page 5 of the manual for this product at http://inform3.kenwoodusa.com/manuals/LZH-100W.pdf. It seems, unfortunately, that the country / region code is set by the manufacturer for the area in which it is marketed, and there is no option described for changing it.
The site for Kenwood in Australia is at au.kenwood.com, and contact information at http://www.kenwood.com/cgi-bin/inter_contact.cgi?country_form=1&default_address=%3CB%3EKenwood+Corporation%3C%2FB%3E+%3CBR%3E2967-3%2C+Ishikawa-machi%2C+Hachioji%2C+Tokyo+%3CBR%3E192-8525%2C+Japan+%3CBR%3ETEL%3A+81%28426%2946-5111%3CBR%3EFAX%3A+81%28426%2946-7960%3CBR%3Efirstname.lastname@example.orgemail@example.com&country=Australia&x=17&y=10.
You might try to get ahold of them to see if there is a way to change the code that they simply have not documented. Failing that, perhaps they will be gratuitous enough to help you exchange it for a product that will function properly in your location.
Again, please accept our apologies for the unacceptable material posted in the original "response" to your request for help. I hope that this information has assisted you, and if you need further help, please do not hesitate to post back. Thank you for using FixYa, as there really is a true team of experts who stand ready and willing to help.
Posted on Jun 29, 2008
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