I place either a dvd or cd and the player doesn't read the disk. it just keeps spinning and spinning. not under warranty and would cost almost $400 to do a tradein w/ sony. any suggestions? thanks!
Hey deckerfam,
If you're encountering this problem with a good number of your CD/DVD's, you may want to try cleaning the lens of the player itself before resorting to any kind of drastic repair or replacement measures. Surface contaminants can often cause optical devices such as DVD players to fail to recognize any inserted media, and are generally among the most common reasons why such a failure may occur. This type of issue can typically be resolved by using an optical drive cleaning kit which you should be able to obtain through a local retailer, but please keep in mind that using one may not necessarily solve the problem.
Additionally, some DVD players may offer a "reset" button/feature that returns the player to its original factory settings. While I was not able to locate any instructions how to do so for this specific model, you may still be able to reset the player by disconnecting it from all power sources (including the battery) for one to two minutes before reconnecting them. I’d strongly suggest referring to your owner’s manual for more information however, as reset methods can vary from model to model.
Hope this helps you out.
Sincerely,
Aaron
Go Ahead. Use Us.
In most cases when the CD does not play it is possible that the optical head is a suspect. Sometimes it might pick up ordinary audio CD but will not play other formats. This indicates that the optical head is weak and so there is no detection or scanning of the CD . If the optical is working the tracks will be read immediately but with no scanning the laser head can be defective.
The main motor will not work in some cases as unless the tracks are read the drive motor will not work with signal from the processor.
Sometimes certain cleaner disks will not be tracked to run for cleaning as it will not be read and so will reject. Hence it is ideal to manually clean the laser head eye using a cleaning swap /cotton bud with gentle pressure on the lens eye.
If there is no result then watch if the CD spins or tries to spin. If so the board seems to work unless a test is taken on the main board but the possibility of a defective optical head can be the suspected fault.
If any of the above seems otherwise we must recheck with possibilities of a malfunction of the main processor board
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