Question about Gateway 310S (2900621) PC Desktop

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Monitor went blank

My mother's monitor went blank while playing a game and when you put another monitor on it it says no signal. How do I fix this problem? I tried putting in a new video card and it says the same thing. Gateway 310

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  • firestar692 Jun 28, 2008

    Monitor works fine on another computer. Any monitor you put on her computer says no signal.

  • firestar692 Jun 28, 2008

    No the computer does not make any sound at all

  • firestar692 Jun 29, 2008

    Do you have yahoo or AIM?? Everything lights up yes the fan is working no HD chatter yes video card is onboard it is not working to my knowledge this is the problem need to know how to disable the onboard so I can run one in the PCI slot

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  • 46 Answers

Let's try to isolate the problem:

-If possible try both monitors on a different computer.

-does the computer makes any sound when you turn it on?... do you get any image at all when you turn it on?

Posted on Jun 28, 2008

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  • Eduardo Perez
    Eduardo Perez Jun 29, 2008

    What about the leds? power leds? HDD leds?



    do you hear the fans for power processor?



    can you open the case and check that the fan is working?



    does the video card is onboard? or on the AGP/PCIe/PCI slots?

  • Eduardo Perez
    Eduardo Perez Jun 29, 2008

    OK I see that this model has an onboard video card.



    Can you use that one (if you have any AGP video card you have to remove it)

  • Eduardo Perez
    Eduardo Perez Jun 29, 2008

    my MSN handle is the same as my user name.. :)

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