Question about HP Officejet 5610 All-In-One InkJet Printer

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Hp 5610 all-in-one inkjet

Replaced black cartidge with an office depot copy. prints from compter and faxes come out normal. when I make a copy I get an approx. 1/2 inch black strip one one side of the page,. I replaced the office depot cartidge with a new hp cartridge and still have the black stripe

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It is not the cartridge, it is the scanner. Have you cleaned the glass surface thoroughly?

If you have already cleaned the glass, then the scanner itself is the culprit. It is not a user serviceable part, in that the mechanism is very sensitive. Often when people move 'all-in-one' devices the scanner does not work afterward. For this reason, you would need to take it in to have it fixed. However for what the machine costs, you are likely far better off to simply purchase a new machine. They are only about $75 to $100 new, and most service people charge $75 for a diagnostic fee. That means you would only know what was wrong, but not have it fixed for almost what it would cost to buy a new one.

Good luck!

Posted on Jul 01, 2008

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Hello,

 

 

Yes, plastic cartidge holder is provided to you to store HP 337 (black inkjet print cartridge) as you remove it to install a new HP 338 ( Photo Cartidge).

 

Remember, below combination of Cartidges for used for specific purposes:

 

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I hope that this should resolve the issue for you.

 

You can mail me at thumuvikram@rediffmail.com for further assistance, I'll be glad to help you.

 

Bye

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