My daughter dropped my camera, (EASYSHARE Z1275 Digital Camera) not a hard drop at all by the way, and now it shuts itself off every time I snap a picture. When you try to focus in on images through the viewfinder they look like cave stalagmites. Distorted. Then when you snap it, the camera shuts down with the lens still out. It will come back on if you take the batteries out and put them back in, but it does the same thing when you try to take a picture each time.
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Camera does not turn on. ■ Install new batteries (see page 1). ■ Charge rechargeable batteries. Camera does not turn off. ■ Remove the battery, then reinsert or replace it. If the camera still does not function, visit www.kodak.com/go/z1275support, www.kodak.com/go/z1285support and select Interactive Troubleshooting & Repairs.
Sounds like your lens is out of alignment. Added to that something w/ the screen is affected by the lens. Safest way is to have a technician check it out. A short cut I take is to look at the lens carefully and see if there is something loose or how mis-aligned is the lens. Sometimes a slight nudge will get it working properly. But whether it starts to work or not, the lens is already misaligned and you may still have a problem taking clear pictures. So even with my short cut, I'd still suggest you bring it in for repairs. It's really not a good idea to do short cuts unless you have a budget problem. Take care of your camera and keep the strap around your neck at all times so you don't drop it again.
Though I'm not sure how to solve this problem, I don't recommend using the program for downloading pictures at all, it's unecessary and slower. Without it, you can treat your camera the same as any other USB drive - open the camera drive as you do any other folder, and drag/drop or copy/paste picture files off of it.