Question about Kodak Digital Cameras

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On 4/26/08, I purchased a Easyshare M763 digital camera which broke when I dropped it. The battery compartment cover came off and the lens is open. I still have the battery, cover & spring part. I would like to see if Kodak could fix it or perhaps give me a rebate on a new purchase replacement? I still have the store receipt & box. I paid $129.00 and because of my limited income, I'm trying to find my best option. I would appreicate your suggestions. Where & what is the address to send it back? Thanks, Roxanne roxanneshaw7275@hotmail.com

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  • tiptoes Jun 28, 2008

    Yes, thanks for the phone number and suggestion.

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Hi,

Unfortunately it it wont be covered under your warrant BUT you can always contact them and get it fixed as you just ahve to pay for items that needs to be replaced. IF the price for repair is almost the price whe you purchased it i would suggest you to buy a new one instead. You can always purchase online for promotions ( rebates etc ) visit kodak.com.

You can send it back to where you bought it no ned to call customer service.

Hope this help and if you may have additional questions pls feel free to ask.

Cheers!

Posted on Jun 28, 2008

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A local camera repering technician would be more helpful then the service centre.as the unit is damaged they will charge you heavy for the new than local technician .

Kodak Professional: SUPPORT CENTER
www.kodak.com/global/en/service/professional/nav/navigation.jhtml - 63k -

Let you know the authorised service centre of Kodak ...
wiki.answers.com/Q/Let_you_know_the_authorised_service_centre_of_Kodak_digital_camera

feel free 4 further assistance .rate the particular experts solution as fixya that helps u understand n solve ur problem

Posted on Jun 28, 2008

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Good Day,

The below is contact info for support, although I hate to give bad news, but if it has been dropped it will not be covered under warranty. It doesn't hurt to give them a call and see if they can work anything out for you, I wish you the best of luck.

You are entitled to free phone support on the following KODAK EASYSHARE Digital Cameras. Live phone support in English and Spanish is available at 1-800-235-6325 (23KODAK), option 12, Monday through Sunday, 9 A.M. to 8 P.M. Eastern time.

Posted on Jun 28, 2008

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1 Answer

Dropped the camera now the lens is stuck


You'll need to take your camera in to a repair shop, where they will likely charge you parts plus labor. This may exceed the value of the camera itself, so you may just be stuck with purchasing a new digital camera.

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When I power up the camera the lens opens and immediately retracts and the camera shuts off. I've attempted to push every button while turning on the camera to no avail. I also held onto the lens when it...


Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right.

Feb 09, 2011 | Kodak EASYSHARE M763 Digital Camera

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Camera got dropped now the lens wont come out what should i do????????????


My recommendations is have it looked at by a camera shop they can free the lens motor inside won't cost you but $10 maybe to have them look at it for you. I would not recommend you open it as you can ruin the CCD Sensor inside.. really sensitive to light.

please do leave postive feedback

Dec 09, 2009 | Kodak EASYSHARE M763 Digital Camera

1 Answer

My Kodak M763 camera won't turn on, ( It is not the battery because I bought a new one)When I press the on button, It looks like is going to start, but it turns off again.


If the camera has recently been dropped you may have lens damage which is preventing it from powering up. If it hasn't been dropped, your problem may be due to corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, the camera may have a problem that requires professional repair.

If this response helps, please post a rating for me. A rating of "Very Helpful" would be appreciated . .

Dec 04, 2009 | Kodak EASYSHARE M763 Digital Camera

1 Answer

My kodak m763 lens wont open. and when i turn on the camera it says kodak easyshare and it turn back of


Here are the steps:
1. Make sure you will install a new or fully charged battery/batteries into your camera.
2. Clean the battery contacts.
a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth.
b. Reinstall the battery/batteries into your camera
3. Without the memory card,turn on your camera.
4. Pls test with an alt. batt.
If you do not have access to a dif. battery.
Pls. take the batt out of the camera. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the batt. If not you will need to order a No power repair or new cable.

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Nov 30, 2009 | Kodak EASYSHARE M763 Digital Camera

1 Answer

Kodam m763 turns on for a second after i have applied pressure to the power key. The device makes the noise and turns back of as it retracts the lens


Your problem is likely due to weak/worn out batteries or corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, chances are that your batteries need to be replaced because they're just too worn to properly power the camera. And then, of course, there's the possibility that your camera may have a problem that requires professional repair.

Oct 13, 2009 | Kodak EASYSHARE M763 Digital Camera

1 Answer

I have a Kodak M763. The camara don't want to turn on. Don't work


If you have recently dropped the camera you may have damaged the lens tube (housing). This damage will prevent the lens from moving properly and will cause the camera to shut itself off after a few seconds. If the lens is damaged the camera will require professional repair. If the lens is not damaged, the problem may be battery related. Make sure that you have the correct battery type installed, and that the batteries are fresh/fully charged. If the problem persists, you may have corrosion on the battery contacts inside that camera that is preventing full battery power from flowing to the camera. Remove the batteries and wipe the inside camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sand paper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and reinstall them in the camera. This cleaning solves the problem about 90% of the time, and I hope it works for you.

Sep 13, 2009 | Kodak EASYSHARE M763 Digital Camera

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