Question about Motorola Mobility ic902 Cellular Phone

1 Answer

Ic 902 trys to power up but fails.

I have had 5 of these since early May. My dealer who has carried Nextel since 1995 has not seen the problem. I like the phone or would be long gone. I will shut the phone done for a meeting and go to re-power and the phone hangs at the Motorola M logo. The M will stay on for a time maybe 90 seconds or a little more and then blank out for 10 to 15 seconds and then return. But that is all that happens. I cannot shut the phone down except by pulling the battery. The first time i went to the trouble of returning the phone to Customer Rention, and wait for them to re-issue. This is a big hassle and i do not want to tie up $200.00 on my credit card for 60days.
I got the insurrance with second phone (first one only lasted 10 days. So the second time i went through dealer and got an imediate although refurbished replacement. I am on the third phone since the first of June.
We thought a bad lot from Motorola but now that it is showing up in the dealer's inventory we are not sure. I like the phone and what it does for me- PDA type scheduling and connectivity without the expense. But i am weary of the hassel. the failures have all ocurred near or at work. Church janitor, we have a wireless hub at work but lots of other cell phones and no problems. Help!!

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  • Anonymous Jan 18, 2009

    this is dumb i mean it just powers on and off

  • nextel707 Jan 22, 2009

    I just replaced my ic902 for the second time for a similar issue. After
    a normal shutdown to charge the battery, upon power-up it cycles
    through the Motorola logo, the Sprint animation and then cycles back to
    power-up. Pulling the battery is the only way it shut down. The Sprint
    Service Center had not seen the issue before, but just pulled a new one
    from stock and replaced it.

  • imslime Dec 04, 2009

    so what is the tech support?
    i got the same prollem cant get out of the viper/co0bra screen
    what is the @#$%&^$#$^&% code to put in to reset?


1 Answer

You can fix it with a master reset but you need tech support to let you in the back door. it can be entered during the power up screen. i have the same phone and it fixed my phone twice without having to replace it,

Posted on Jul 02, 2008

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