After taking my Gateway CX2724 to the Geek Squad idiots (biggest mistake in my life) I recieved my laptop back with either the keyboard nor touchpad working. I assume it is an unplugged cable. I was able to get the keyboard replugged according to the hardware manual that comes on the laptop. But I cannot figure how to get to the touchpad. In addition, when I was plugging the keyboard in, other cables were also unplugged. , So far, the only thing that I cannot fix on my own is the touchpad. I didn't want to tear open the laptop without having something like an exploded view or directions. Please help!
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Re: touchpad not working
You should be able to see the touch padconnector with the keyboard off. Also, make sure the touch pad, sometimes referred to as the synaptic pointing device, drivers are istalled and working.Try this link it should help, it has breakdown diagrams for most models. http://repair4laptop.org/notebook.html
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1) Examine your "Function"/"F" keys
and look for a touchpad icon. If you find one, hold the "Fn" key and
press the touchpad icon button to unlock the touchpad. Move on to Step 2
if your laptop doesn't support this feature.
2) Plug a USB mouse into an open
port on your laptop. Click the Windows "Start" button. Click "Control
Panel" in Windows XP and double-click "Device Manager." Type "Device" in
the search box in Vista and Windows 7 and click "Device Manager" from
3) Click "+" next to "Mice and
other pointing devices." Right-click the touchpad and select "Enable."
Your touchpad is now unlocked.
1. Go to the "Control Panel" and double click on the "Mouse" item. 2. Go through the tabs in the "Mouse Properties" window & find the tab where you can set up your touchpad. This differs from laptop to another since it is based on the touchpad's drivers. 3. On that tab, check & make sure that your touchpad is enabled. If it is not, then change the setting to enabled. 4. Click "Apply" to apply the changes, then close the "Mouse Properties" window.
If you cannot find a tab to set up your touchpad, then your touchpad drivers might not be installed. In this case, you will need to install them first.
If the above does not work, then chance are that your touchpad's connector (which connects the device to the laptop's motherboard) is either loosely connected or not connected at all. You will need to open your laptop to be able to check & correct this.
Well if you wanting a gateway motherboard you going to be digging a little more into the pocket book, May i suggest you buy a upgrade kit from a place called tigerdirect.com or frys.com price would be under $200.00 Availability would be depending on the shipping method you use and how to install this :
Unplug everything open the case, unplug and label you cables! From all sources on the motherboard take a phillips screw driver and unmount the main board. Place the new board reversing these steps. If you need more assistance please CHAT with us we are here 24/7 and will run you step by step for a small fee.. or take it to the GEEK squad and have the motherboard installed around $45 bucks..
*We are not compensated for this email or solution so please rate.. We rely on good ratings..
Ah, yet another NASTY Geek Squad experience for the recordbooks...if you bought the computer at Best Buy, they should have been able to diagnose and replace the bad RAM stick. Replacing the RAM stick shouldn't have caused the network connections to be lost. You can go into your control panel and set up a new connection in "My Network Places", or "Network & Sharing Center" (the name depends on which operating system you have. The wizard will walk you through creating a new connection, so you shouldn't have any problems.
More than likely, your computer was never sent to Gateway. They should have records for that serial number on your computer as to any repairs that were done. And it's a good idea to register your computer with Gateway anyway for severe issues that come up. I would also recommend finding a local computer repair shop if you can -- their business depends on the quality of their work and they're usually cheaper and cause less headaches than chainstores, and you won't wait a month to get your computer back.