After taking my Gateway CX2724 to the Geek Squad idiots (biggest mistake in my life) I recieved my laptop back with either the keyboard nor touchpad working. I assume it is an unplugged cable. I was able to get the keyboard replugged according to the hardware manual that comes on the laptop. But I cannot figure how to get to the touchpad. In addition, when I was plugging the keyboard in, other cables were also unplugged. , So far, the only thing that I cannot fix on my own is the touchpad. I didn't want to tear open the laptop without having something like an exploded view or directions. Please help!
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Re: touchpad not working
You should be able to see the touch padconnector with the keyboard off. Also, make sure the touch pad, sometimes referred to as the synaptic pointing device, drivers are istalled and working.Try this link it should help, it has breakdown diagrams for most models. http://repair4laptop.org/notebook.html
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1) Examine your "Function"/"F" keys
and look for a touchpad icon. If you find one, hold the "Fn" key and
press the touchpad icon button to unlock the touchpad. Move on to Step 2
if your laptop doesn't support this feature.
2) Plug a USB mouse into an open
port on your laptop. Click the Windows "Start" button. Click "Control
Panel" in Windows XP and double-click "Device Manager." Type "Device" in
the search box in Vista and Windows 7 and click "Device Manager" from
3) Click "+" next to "Mice and
other pointing devices." Right-click the touchpad and select "Enable."
Your touchpad is now unlocked.
Was the Geek Squad's disc being detected? Or did you just take them your disc to see if they could get a computer to recognize it? If not, then you may just need to change some settings at Boot for your computer to start booting from your restore disc. I've never personally dealt with the Geek Squad, but I would not just take their word for something. I've had several people very unhappy with the outcome of letting them service their computers. I've talked to other people who were very happy with the Geek Squad service. Try taking your disc to a local computer shop and ask them if they can put the disc in their computer to see if it is a functioning Restore Disc. MADHATTER COMPUTERS
Well if you wanting a gateway motherboard you going to be digging a little more into the pocket book, May i suggest you buy a upgrade kit from a place called tigerdirect.com or frys.com price would be under $200.00 Availability would be depending on the shipping method you use and how to install this :
Unplug everything open the case, unplug and label you cables! From all sources on the motherboard take a phillips screw driver and unmount the main board. Place the new board reversing these steps. If you need more assistance please CHAT with us we are here 24/7 and will run you step by step for a small fee.. or take it to the GEEK squad and have the motherboard installed around $45 bucks..
*We are not compensated for this email or solution so please rate.. We rely on good ratings..
Ah, yet another NASTY Geek Squad experience for the recordbooks...if you bought the computer at Best Buy, they should have been able to diagnose and replace the bad RAM stick. Replacing the RAM stick shouldn't have caused the network connections to be lost. You can go into your control panel and set up a new connection in "My Network Places", or "Network & Sharing Center" (the name depends on which operating system you have. The wizard will walk you through creating a new connection, so you shouldn't have any problems.
More than likely, your computer was never sent to Gateway. They should have records for that serial number on your computer as to any repairs that were done. And it's a good idea to register your computer with Gateway anyway for severe issues that come up. I would also recommend finding a local computer repair shop if you can -- their business depends on the quality of their work and they're usually cheaper and cause less headaches than chainstores, and you won't wait a month to get your computer back.