After taking my Gateway CX2724 to the Geek Squad idiots (biggest mistake in my life) I recieved my laptop back with either the keyboard nor touchpad working. I assume it is an unplugged cable. I was able to get the keyboard replugged according to the hardware manual that comes on the laptop. But I cannot figure how to get to the touchpad. In addition, when I was plugging the keyboard in, other cables were also unplugged. , So far, the only thing that I cannot fix on my own is the touchpad. I didn't want to tear open the laptop without having something like an exploded view or directions. Please help!
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Re: touchpad not working
You should be able to see the touch padconnector with the keyboard off. Also, make sure the touch pad, sometimes referred to as the synaptic pointing device, drivers are istalled and working.Try this link it should help, it has breakdown diagrams for most models. http://repair4laptop.org/notebook.html
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1) Examine your "Function"/"F" keys
and look for a touchpad icon. If you find one, hold the "Fn" key and
press the touchpad icon button to unlock the touchpad. Move on to Step 2
if your laptop doesn't support this feature.
2) Plug a USB mouse into an open
port on your laptop. Click the Windows "Start" button. Click "Control
Panel" in Windows XP and double-click "Device Manager." Type "Device" in
the search box in Vista and Windows 7 and click "Device Manager" from
3) Click "+" next to "Mice and
other pointing devices." Right-click the touchpad and select "Enable."
Your touchpad is now unlocked.
Unless you're on a 1st name basis with computer repair you'd better leave the repair to a real pro.
It requires removing the keyboard and most repair shops (Geek Squad, Staples, etc...) will not do it. It's too dangerous a procedure because putting the system back together properly is a real **** shoot.
I do the repair here at my shop but I've been fixing computers for 30 years.
Ah, yet another NASTY Geek Squad experience for the recordbooks...if you bought the computer at Best Buy, they should have been able to diagnose and replace the bad RAM stick. Replacing the RAM stick shouldn't have caused the network connections to be lost. You can go into your control panel and set up a new connection in "My Network Places", or "Network & Sharing Center" (the name depends on which operating system you have. The wizard will walk you through creating a new connection, so you shouldn't have any problems.
More than likely, your computer was never sent to Gateway. They should have records for that serial number on your computer as to any repairs that were done. And it's a good idea to register your computer with Gateway anyway for severe issues that come up. I would also recommend finding a local computer repair shop if you can -- their business depends on the quality of their work and they're usually cheaper and cause less headaches than chainstores, and you won't wait a month to get your computer back.