Question about Protron PLTV-32 Television

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Black box on TV screen

How do I disarm the black box on my TV screen? I do not know how to get into CC to turn it off, and there is no button on my remote that I can just click on. Can you advise what I can do? Thanks,

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  • Protron Master
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You may have to go through the main menu although this is unusual not to have a button for CC.
Look for the abbreviation SAP; if it is there, that is likely the menu for CC and Text as well as 'Second Audio Program.'

Posted on Jul 07, 2008

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2 Answers

Black box on screen


That sounds like a text box. Press the cc button and keep pressing it. You will see different closed captions options on your screen each time you press the button. Finally when it says cc off stop pressing the button and you should no longer get the black box. If you have a cable box connected you may also have to disable the captioning on it.

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1 Answer

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Hi:
This black box is the close caption box, you must of turned the feature on. Go into you menu setup screen and under CC option turn off Close Captoin, or you may have a CC button on your remote that you hit by mistake, try hitting this button until it says Close Caption off.

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Go into your settings of the TV menu or there will be a single button on the JVC remote marked "CC" for closed caption. Press it or in the menu turn off the "TEXT" mode. With the text mode on you are allowing the TV to display text information wich means usually a black rectangular box that appears on the screen with no text in it. Usually on the cc button just press it until it scrolls through turning off the CC or text modes.

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1 Answer

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you have to turn OFF cc - closed caption - in the menu

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1 Answer

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On the remote control is a button called closed caption or CC.. Someone turned on the closed caption. Simply turn off the closed caption. That black box is called the text box. Good Luck

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1 Answer

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If the tv is an LG with built in sky then the tv is faulty.
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On the reomte control (bottom) left of the sleep button is a cc button, push that until "OFF" appears on the screen. The close caption box should disappear. It worked for me, finally.

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