Question about GE Monogram ZISS480DRSS Stainless Steel

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GE Monogram freezer not freezing food & refreegiration side not cold enough

Is there

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  • ronald t Oct 27, 2008

    Same here...it is freezing meats and making ice but not freezing ce cream and liquids.

  • sylvan2009 Jan 10, 2009

    similar prob ge won't stand behind  and supposedly unit is not repairable and solution is to buy a new $5,000+ unit

  • Anonymous Apr 12, 2009

    My monogram will go along just fine and then all of the sudden it will not freeze anything at the bottom of the freezer. Unfortunately this ruins all the meat. GE's solution was a thousand dollars for a new compressor which did not fix the problem that still exists. GE does not stand behind the product.

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First thing to look for is the freezer fan running. then is the air circulating in compartment. blockage is a cause. themostat setting is important.you can leave freezer door open and trigger the door switch.you should feel cold air comming ot. i know it may sound silly check to see if freezer light goes off when shutting door. fan,circulation,cold air input.thermostat,lightoff. good luck

Posted on May 03, 2009

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1 Answer

GE monogram refrigerator too cold


There is a balance between the freezer and fridge. Reduce the freezer temp and see what the fridge temp does. By reduce I
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Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
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First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
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1 Answer

My GE Monogram side by side we can't control the refrig side temp. It just freezes no matter what. We have wasted so much food.


its the damper vent door thats located in the upper left area of the refrigerator compartment and this door breaks and then cant shut to close off the cold air from the freezer entering the refrige,general electric has had a bad problem with these damper vent doors,now they have a new and improved or so they say damper vent door,its about $100.00+

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I have the GE Monogram ZISB480 side by side. Once again I have your same problem of the freezer freezing (good), but the refrig does not go below 45-50. All the official repair guy did was do a quick 1 hour defrost. I did that also just two weeks ago and it was fine. Now it is not cold enough again. I just looked in the freezer using a mirror I was able to push a 2"x2" trap door open towards the fridge. It must be automated and malfunctioning. Why the heck the repair guy didn't work on that? This week I'll call for another repair job ($85 for him to just come to my door) and ask him to fix the trap door. -Bob

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1 Answer

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This sounds like you freeezer is not defrosting properly causing foods not to freeze rapidly and possibly causing the fresh food section to remain warmer than normal. I think it would be a good idea to unplug and remove the rear panel in the back of your frezzer to examine just what is going on. Hopefully the defrost element part number WR51X322 is not defective. We also will need to inspect the mother control board below your refrigerator and in-closed in a case that covers the board. All defrost is done by this board part number WR55X10560 Look for burn marks and signs of heat damage. If found the board will need replaced. You also can contact me at appliancepartsse@yahoo.com and the parts can be found at these links. Sea Breeze

http://servicepartstec.blogspot.com/

http://appliancepartsse.blogspot.com/

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1 Answer

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Hi, Change the controls back to normal settings. Make sure the freezer is getting 0 to 5 above. If the freezer is getting cold enough, try and turn the cold control to 1 and see if the refrigerator shuts off. It sounds like the cold control in not working properly and will need to be replaced. NOTE: The freezer temp has to be right temp or the fresh food side will not work proper.
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I have a Ge Monogram 42" side by side. The temp on both side are not cold enought and I tried to change the temperature setting to colder but it's went right back. All the food started to thawed. PLease help. Thanks

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1 Answer

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