Question about Samsung LN-S3251D 32 in. LCD HDTV

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BLACK BOX I am technically challenged, so how do I get rid of the black box exactly step by step. I have tried finding close caption on my menu, but cannot locate it - help - the black box is driving me into a black hole!!! Thanks,

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  • rosssie Nov 28, 2008

    Did you ever work out a solution to this issue ? We have the same problem. We can't get to the cc from the set up menu because the TV keeps scrolling through the menu.

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If when going into menu, the menu just keeps scrolling automatically then there is a circuit board fault within one of the electronic components. The only solution is to request a Samsung service technician. Cost of repair for us was $392.00. The technician said that this was a common fault with this televison !!!

Posted on Dec 12, 2008

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My t.v. started doing this EXACT thing this afternoon. The "Not Available in Current Mode" message will not go off. When I go into the menu, it scrolls automatically very fast. I am not able to click anything. I wonder what is going on.

Posted on Aug 02, 2008

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Ok, with a samsung go into your menu then down to the setup tab and you should see the caption sub menu under there.

also a samsung it is on your remote that came with the tv or should have, Hope this helps.

Posted on Jul 28, 2008

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This is most commonly caused by the use of a Closed Caption text box. This type of Closed Caption is not always supported by the broadcaster, and results in the appearance of a black rectangle with scrambled or no text.

This can be quickly resolved by adjusting the Closed Caption type to "CC1" or by disabling the Closed Caption feature on your television.

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Dec 03, 2010 | Flat Panel Televisions

Tip

Black Box on my television.


I have heard complaints from some of my customers, “There is a black box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black box can be in different places and can be different sizes on different sets.
Most likely the Text mode is on in the Closed Caption menu.
The way you can test if it is in Closed Caption Text mode, when you change the channels, the black box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off.
To turn off the closed caption go into your menu and turn off closed caption (CC). This will vary from manufacture to manufacture; it should be in the options menu.
I have seen on some sets like Mitsubishi puts it under the Video adjustments button. So you may have to look around for it.
You may even have a CC button on your remote, which will make it much easier. Just press the CC button until the display indicates that CC it is off.
I hope that this tip helps you and that you enjoy your televisions for years to come.
Thanks for using FixYa
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