Question about SanDisk Sansa e250 MP3 Player

1 Answer

My display doesnt work

When i turn on my sansa e250 its doesnt booto because the blue ring stays lit but there is no display and when i connect it to the pc it doesnt work or do anything. men please i need help i have tryed the 15 seconds trick but nothing happens . Also i have rockbox installed and the last sansa firmware, so i have finished all the resourses and it doesnt come to live i need a good answer that doesnt involve reformatting my sansa or any other data destructing method. Thanks!!!

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  • dennis6492 Jun 28, 2008

    ok but i think that was when i fall to the floor and hit in the leg (poket) where my sansa was so that is are you sure that the only way is to reformat?

  • dennis6492 Jun 28, 2008

    how i do it?

  • dennis6492 Jun 28, 2008

    how i do reformat it?

  • dennis6492 Jul 01, 2008

    are you sure i have a sansa e250 and i cant find it

  • dennis6492 Jul 02, 2008

    No i dont i live in Venezuela but i bougth it in the USA two and a half years ago so i dont think on anything else i will try to revive it with Ubuntu someone told me that son that would be my last chance... by the way thanks for your help



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My son had the same problem. I think he let it get too hot, left it setting in the sun too long. We tried everything. Unfortunately, he had to reformat, and lost everything. But he had all his date backed up on an external harddrive. Sorry....

Posted on Jun 28, 2008

  • Liberace Lyn Jun 29, 2008

    There is a little button in the back that you have to use a small paperclip to poke it in. It will erase everything, then you have to start over with reloading all your music and stuff.

  • Liberace Lyn Jul 02, 2008

    Hi Dennis,

    I don't know what to tell you. My son said it was on the back. Maybe he is mistaken. He got a new one after that. Maybe it is on the side. There should be a small, maybe red, button-like that is very small. If that doesnt reset your player, I dont know what else to tell you. I would take it back to where I purchased it and tell them it just stopped working. Do you have a warranty on it?



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Related Questions:

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This happened to me today Black screen Blue ring lit up and nothing
Took the thing apart and pushed down on the chip set2_bing.gif which is the rubber rectangle above the battery..Put the sansa back together and start... Sorry it took so long Rate me

Apr 04, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Just the blue ring, screen does not turn on


Blue ring faillure could be solved, trying to reset the e250.
How to reset:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

Only if the reset action above did not help,
reload and update to the latest firmware.

Installing firmware will erase all data from the player !

  • Step 1: Switch to MSC mode.

How to switch to MSC mode:
1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.

  • Step 2: Update to the latest firmware.

See next site for how to update the firmware:
Follow the information in the link.

The easiest way would be using the automatic Sansa Firmware Updater. Directly to the download Sansa Firmware Updater .

Need more help ? Just post a comment.

Dec 19, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Blank screen

make sure the battery is fully charged, then disconnect from your computer. Wait a while for the device to cool and try turning it on again. Mine took a few tries but once it sat for a while it didnt fight me again.

Apr 02, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

E250 startup problem

Download the Sansa Recovery Tool, and then repeat the same procedure that you followed above.

Feb 19, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 froze in shut down mode

You keep on pressing the center button and menu button randomly it will shutdown properly . After it has shut down properly connect to pc and have a virus check over the player . And remove any virus present in it .

Jan 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa e250 MP3 Player wont turn on and isn't detected by computer.

your battery could be dead. but when you plug it in does the blue ring light up

Jan 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

The Screen Stays black and the ring turns blue and thats it

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 15, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Mp3 player wont play songs or anything

Only 2 suggestions here: 1) Make sure your HOLD switch is not enabled. 2) Try to update the firmware If neither of these work, time to send the unit back to Sandisk

Aug 09, 2007 | SanDisk Sansa e250 MP3 Player

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