Question about Rowenta DG-980 Iron

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Steam escaping around the cap

The iron is new, used once, steam escapes around the cap, I have removed the cap and put it back on at least 6 times in two days and still have not been able to use the iron. I have the older model for 3 years at my winter house and have never had a problem.

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  • Roland Wong
    Roland Wong May 11, 2010

    Please check the damaged threads and sealing surfaces of the all metal brass tank for cracks or evidence of water leaks. Also, the metal cap has a neoprene gasket seal that should inside it, that should have a groove indicating it is contacting the threaded nipple. You may also want to compare it with the older model, swapping them and checking if the problem stays (indicating tank problem) or transfers to the properly working one (indicating bad cap or seal).

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Hi,

If new parts are needed, and I am in California, I use the website below for DG-980 parts:

California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
Hope this helps, good luck and keep in touch.

Posted on Jul 11, 2008

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Steam escaping?


do the following step:
1) distilled water and softened produce leak , change the water
2)put water until the LEVEL
3)give time enough thermostat for heating. if you use before to HEat enough produce leak.
4)switch dial off to test the water stop leaking,when the steam setting is NOT working.
5) shake back and forth for a few time, to turn on back it is auto-off function.Can be leak when is auto-off mode
God bless you

Jul 14, 2012 | Irons

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Steam is escaping from the sealed tank. Pro expess iron.


I haven't solved the problem yet. I didn't realise, to begin with, that I was on a USA website. I am in Uk and felt this would be too problematic with charges etc.
Thanks for getting in touch I'll get back if I need to.

Feb 16, 2010 | Tefal Irons

1 Answer

Stean escaping around cap


Hi,

If you need a new sealing plug or parts, since I am in California, I use the website below for DG-980 parts:

California Electric Service
(925) 827-1011
1170-G Burnett Avenue
Concord, CA 94520
http://www.californiaelectricservice.com/
Hope this helps, good luck and keep in touch.

Jun 28, 2008 | Rowenta DG-980 Iron

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