Question about Tomtom GO 920 GPS Receiver
My TomTom Go 920 gps is not being recognized by the computer. When I checked the device manager as suggested the drive for TomTom is not on the list to be enabled.
TomTom support suggested that I get the latest updates and service pack from Microsoft which I did and the problem is still not resolved.
I'm on Windows XP Professional and suspect I just need the approriate driver but TomTom is of no help in providing one.
What do you think??
Make sure the Tomtom unit is properly seated in the cradle and that there are no velcro strips etc preventing it from pushing down fully into the socket (if improperly seated the unit can still charge, and sometimes ask for a connection, but won't be able to connect properly to the computer).
Posted on Sep 16, 2008
If TTHome doesn't 'see' your 920 then the drive won't be mounted.
On mine I have to remove the SD Card with my MP3s and only then will it work. Other than that the only way to get it recognised is to press the reset button at which point it works (for me) for that load *only* and I have to reset it again to make another connection. That is only if I *don't* remove the SD card.
Strangely once it has loaded from the reset I can access both the TomTom drive and the SD Card drive.
Posted on Jul 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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