Question about GE XL1800 1100 Watts Microwave Oven

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No turntable, no heat. Light, vent fan and keypad all work...

I have a GE XL 1800 (model number JMV1860SF001 manufactured July 2002).

When I set the timer and start the microwave, the light comes on inside and the timer counts down but the turntable does not rotate and there is no heat. The keypad, counter light, vent fan and everything else is fine.

Any ideas?

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  • 1 more comment 
  • jcanepa Jun 30, 2008

    Thanks for the info! To avoid taking apart more than I need to, what is the proper way to remove the display panel? Do I need to take the whole cover off or is there a simpler way?



    Thanks for you assistance!

  • jcanepa Jul 07, 2008

    I removed all three door latch switches and tested them to find they are all working. Any ideas what to look at next?



    Thanks for your help,

    John

  • jcanepa Oct 24, 2008

    I took everything apart and checked the switches for continuity. They were all good. I put everything back together and found that it starting working again! Go figure.

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  • GE Master
  • 9,030 Answers

That would be a problem with your primary interlock switch or its mount.

NOTE: There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.

If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

The interlocks are highlighted in the diagram below.

We're happy to help and we appreciate your thoughtful rating of our answer.

No turntable, no heat.  Light, vent fan and keypad - 3cdff07.jpg

Posted on Jun 29, 2008

  • 1 more comment 
  • William Miller
    William Miller Jun 30, 2008


    > If you or someone you know decide to look into it, we have critical
    safety information, info on door switch diagnosis and replacement, and
    disassembly information at our site, and our link is at our listing
    here on FixYa: http://tinyurl.com/yzjozk




  • William Miller
    William Miller Jul 07, 2008

    They all measured as showing good continuity? That's a surprise!

    I would suspect then that the primary interlock (which has black wires attached) is not getting activated properly by the door latch heads when the door is closed.

    With the control panel off, repeatedly open & close the door and observe the action of the door latch heads and the door switches to see if that one is not getting activated.

    Otherwise there would have to be a bad connection on one or more of the wires or connectors on that switch.

    Are you using the "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille to check things out?


  • William Miller
    William Miller Oct 24, 2008

    Everything points to a failed or intermittent primary interlock switch.

    Don't be surprised if it fails again.

    (BTW, that's model JVM1860SF001)


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