Repair stuck lense

There are known issues with the lens on this camera, but it's also only a $100 digital camera. Most of the time if you call customer support they will replace it without question; in my case, after much complaining and moaning they even agreed to do it outside of the warranty. It is a design flaw, they DO KNOW it's an issue, and talking to sales people at stores I believe they get a lot of them back.