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Posted on Dec 08, 2010

Computer network connection displayed network cable unplugged. checked the router and modem, at first I thought the internet connection was out, however I noticed the Lnk/Act light is not lit as well as the 4 LAN cable indicators. The WLAN is working though, I am able to connect to the router wirelessly, I can access the GUI of the router 192.168.2.1. However no internet connection. Tried to connect one of the computers to the modem directly and I am able to connect to the internet. I am not really sure, but is the router broken or something?

2 Related Answers

Anonymous

  • 101 Answers
  • Posted on Jan 08, 2008

SOURCE: Problem after firmware update Edimax BR-6114Wg

Hi Fklco,

Why are you connecting the WAN,, (the internet modem cable), to the standard ports? It should have a WAN port, for the cable from the modem, and a LAN for the cables to the computer?

On the other hand, if it is working, I would leave well enough alone, :D

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Tai Viinikka

  • 22 Answers
  • Posted on Jan 10, 2011

SOURCE: set up router/modem as instructed

Problem can't be solved as described, a fixer would need more details.

What kind of modem/router is it?
What instructions are you working from so far (you say, "as instructed" so I take it you're looking at a Quick Start Guide of some sort?)
How are you connected to it?
What http address are you going to (E.g. some routers use 192.168.1.1, others 192.168.1.254 or various alternatives)
What happens when you enter that address on a browser?
Have you set your computer's address to a nearby address so it can talk to the route?

If I had one guess with not enough information, I'd say you need to set your PC to an address one different from the target you're going to.

( http://compnetworking.about.com/od/workingwithipaddresses/g/192-168-1-254-d.htm )

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0helpful
1answer

Connected to wifi but no internet connection

Wireless networks have become an increasingly popular way to access the Internet. Connecting to a wireless network allows you to browse the Internet without having to physically connect any cords to your computer.


Troubleshooting wireless connectivity can sometimes be confusing, because even if a wireless network is not able to bring you to any web pages, often your computer's wireless card will still connect to the wireless network that is being broadcast.


In other words, a wireless network will read "connected" even if it is not connected to the Internet.


Connect to a different wireless network. If there is an alternate wireless network within range of your computer that you legally are able to use (a free public Wi-Fi rather than your neighbor's wireless network, for instance), try connecting to it and browsing the Internet.


If the same issue occurs on the alternate wireless network, you may have an issue with your computer's wireless card or with your Internet browser.


If you are able to connect to the alternate network but still not able to connect to your own, the problem is most likely localized to the wireless network you use at home.


Reset all devices.

The great majority of Internet connection issues can be resolved by a simple reset of all the devices in your home network.


Locate the power cords of both your modem and your wireless router and unplug them (if you use a modem/router combination, simply unplug its power cord) for a full 30 seconds.


Plug them back in and restart your computer.

Try to connect to the Internet using your wireless network after your computer has booted back up.


If the connection still fails, some further troubleshooting is required.

Bypass your wireless router.


If your computer's wireless card is connecting to your wireless network of choice yet you are still not able to access any websites, there may be a connection issue on either your modem or router.


The easiest way to locate the problem is to temporarily eliminate the router from the network. Locate the Ethernet cable that connects your modem to your router and unplug it from the router.


Plug the cable directly into one of the Ethernet ports on your computer and reset the modem in the manner described above.


Now try your Internet connection again. If there is still no Internet access, the problem is most likely with your modem or your computer; contact the technical support department of your Internet service provider (ISP) for further assistance.


If the modem goes online directly connected, your router is causing the problem and may need to be reconfigured. Contact the router manufacturer for further assistance.


Hope this helps


tip

Configuring Belkin routers without installation CD for Cable ISP: ·

Configuring Belkin routers without installation CD for Cable ISP :
  • Connect the cable Modem/ Ethernet cable from ISP to Router in the port named Modem (usually yellow in color) using an Ethernet cable.
  • Connect the Computer to the Router in one of the 4 ports named wired (usually grey in color) using another Ethernet cable.
  • Open internet explorer / Firefox / chrome or any of your default web browser.
  • In the address bar type the default gateway address of Belkin router 192.168.2.1Belkin router setup page (RSP) will be displayed.

Wired Part Configuration:Check for the internet status at the top right hand corner. If it is connected then the wired part is working perfect with the router (wired computers will go online). Need not follow the steps below, directly jump to wireless part configuration.
If it is not connected then we need to configure by following these steps.

Step 1: You need to LOGIN to the router for making any changes. (No login password, just leave it blank and click SUBMIT)

Step 2: Click on CONNECTION TYPE (found on left side of RSP), it has to be selected as DYNAMIC and click next.

Step 3: HOST NAME leave it blank or you can type anything there and click on APPLY CHANGES.

Step 4: Click on MAC ADDRESS or MAC CLONE (found right below the connection type on left side of RSP).

Step 5: click on the button CLONE (once you click on clone the MAC address will get changed) and click on APPLY CHANGES.

Step 6: Before doing MAC clone one important thing has to be noticed. Check whether you are able to go online when you connect the computer directly to the cable modem. Because Cable ISPs uses a particular kind of authentication called MAC authentication. Hence, only the particular computers whose MAC addresses are registered in their database will be able to go online directly from the modem.
***MAC clone is a feature that copies the MAC address of your computer and pastes it in the router. So the router will have the MAC address of your computer and it will get connected to the internet.

Step 7: Now check for the internet status at the top right hand corner. If it says connected then everything for the wired part is configured perfectly. You can go ahead and configure for the wireless part.If it is not connected then we need to do a network power cycle.

Steps to be followed for performing Network power cycle:
  • Unplug the power cable of both your modem and router.
  • Wait for 30 seconds.
  • Plug back the power cable of the modem and wait until all the lights are lit up in it.
  • Now plug back the power cable to the router and check for the lights in the router.
  • Modem & Internet lights will be lit and they will be solid (blue/green) in the router; it says that the Internet status is connected. Now you will be able to go online in the wired computers.
  • If still Modem & Internet lights are not solid in the router; it may be blinking in red/ amber it says that the Internet status is not connected.In this case you need to repeat the above Network power cycle by unplugging the cable that is going into the cable modem from the wall outlet.
  • Still if the internet status is not connected, then connect your computer directly to the modem and check whether you are able to go online.
  • If you are not able to go online, then you need to contact your ISP and fix your issue with internet.
your wired part is configured completely now.To configure the wireless part click here
on May 05, 2010 • Computers & Internet
0helpful
1answer

There is no internet connection to the laptop. The arris modem gives internet acess to the PC computer, though. The manual for the Airlink 101 router says to connect the router and MODEM to each other by a...

What you're missing is that ALL the PCs will be connecting THROUGH the router to the Modem. Unplug the PC network Cable from the modem, then plug a network cable from the router's INTERNET port into the modem (where you removed the PC's network cable). Now, plug the PC's network cable into one of the ports on the router (usually 4 or more, marked 1,2,3,4. Think of a Router as a "splitter". It connects to the Modem, then several devices connect to the Router, some of them by wire and some by Wi-Fi. So your desktop PC is connected by wire to the router and your laptop PC is probably connected by Wi-Fi (wire is an option, as well). The Router sorts out all those signals and communicates with the Modem. Sound reasonable?
0helpful
2answers

I think i hve the router hooked up wrong how do i fix it

Connecting Multiple Computers
thru a router to internet






Tips on choosing the right network can be found at http://www.microsoft.com/windowsxp/using/networking/setup/install.mspx





Since you said there are other computer in the house I assume they will all
go thru the router. I also assume you are using ethernet to connect the new
computer so it will be a "wired" connection. A rounter can also have wireless
connections if the other computers have wireless internet on the other
computers.



To connect more than one computer to the Internet, you need a router.
A router allows you to connect several computers to each other and to the
Internet. The router sits between your computers and the modem provided by your
ISP. You connect the router to the modem, and then connect all your computers to
the router.



68573-router-diagram.gif



To connect a router and multiple computers to the
Internet


Contact an Internet service provider (ISP) and have them configure
an Internet connection to your home. If possible, have the ISP place the modem
in the room with your primary computer.



Connect your router to your modem in one of the two following
ways:

If you currently have a computer connected directly to your
modem:
Unplug the network cable from the back of your computer, and
plug it into the port labeled Internet, WAN,
or WLAN on the back of your router.



If you don't currently have your computer connected to the
Internet:
Plug one end of a network cable (included with your router)
into your modem, and the other end of the network cable into the
Internet, WAN, or WLAN port
on your router.

68573-connect-modem-to-router-small.jpg



Plug in your router. After a minute or two, the Internet, WAN, or WLAN light
on your router should light up, indicating that it has successfully connected to
your modem.

68573-internet-port-small.jpg


Determine whether your computer has a network adapter, and add one if
necessary. Instructions to determine if you have a network adaptor or to install
a Network adaptor can be found at http://www.microsoft.com/windowsxp/using/networking/setup/netadapter.mspx



Shut down your computer by clicking Start and then clicking
Turn Off Computer. Then click Turn Off.



Connect the network cable to your computer's network adapter.



68573-connect-computer-small.jpg


Connect the other end of the network cable to your network equipment.



68573-connect-to-router-small.jpg


Start your computer and log on to Windows. Windows automatically detects that
you are connected to the Internet.

Repeat steps 6, 7, and 8 for each one of your computers. If you have a
computer in a different room you can find instructions at http://www.microsoft.com/windowsxp/using/networking/setup/wired.m

0helpful
1answer

Unable to connect to internet through Linksys WRT160N router. Can unplug it and internet is fine. Tried power cycling the modem and router. Linksys comes up with all lights flashing and will not...

If I understand your problem correctly, you are able to connect to the Internet when you hook the computer directly to the modem, but not when the router is connected to the modem.
If this is the case, then you need to do a power drain on the modem. Power cycling the modem is not enough to clear the NVRAM of the MAC address of your computer. You have to unplug the power cord of the modem for 15 to 20 minutes in order for the NVRAM to reset and allow the modem to recognize the MAC address of the router.
After the modem has been unplugged for 15 to 20 minutes, disconnect the power cable from the router and then connect router to the modem using the Ethernet cable.
Next with the router power cord still disconnected, plug in the power cord of the modem and allow the modem to sync to the network.
Once the modem is finished with its start-up, plug-in the power cord of the router and let it sync to the network.
After the modem has completed its start-up, it should now be connected to the internet.
Good Luck
7helpful
1answer

Modem light keeps blinking Have tried resetting. Restoring to default settings. If I hook the computer directly to the time warner modem I can acces the internet fine. Thanks

If the modem light keeps blinking, it means that the router hasn't been configured yet. Also, rarely, it can be an issue with WAN port/modem port on the router or the ethernet cable connecting the modem to router or finally, modem may not be working as its not applicable in this case(as you said).
How to configure the router for Time Warner?
1.Connect comp.--(gray port) router (yellow port)--modem
2.On the computer, open the router page by typing 192.168.2.1 in the address bar of browser
3.Under Internet Settings, change the connection type as Dynamic.
4.On the far left column, click on "MAC address" under Internet WAN.
5.Click on clone and apply changes and finally check Internet status
6.If internet status > Not connected, we need to do a network power cycle
7.For this, unplug the power from router, then from modem, then unplug the coaxial cable from cable modem.
8. Wait for 10 sec, then connect the coaxial cable, then connect power to modem, wait for lights on modem to get steady, then finally, plug in the power to router.
Now, you may see proper lights lit on the router.
All my best wishes for a fast internet service through the router.

For any advanced help, revert asap!
Thanks and regards,
Arvind
0helpful
1answer

Router cannot connect to the internet

I assume you are following my instructions.
Did you connect the LAN cable from the DSL or cable modem to the WAN or Internet port on the wireless router?
To test if the modem is working properly, connect the LAN cable from the modem to the LAN network card on a computer and see if you can access the Internet.
If if doesn't connect to the Internet, contact your ISP and they can check the connection to your modem to determine if it is working properly.
2helpful
2answers

Can not get internet connections

First try to reboot your router ... just unplug it for about 30 seconds and plug it back in. See if your router shows back up (assuming you are wireless) or if connected via a CAT5 cable your internet connection gets restored.

If that does not work ... sometimes its helpful to reboot your DSL/Cable modem. First unplug the router, then unplug the modem, after the modem come back up, plug the router in.


Hope these steps help.
0helpful
1answer

Wireless router to modem problems

Since it says network cable unplugged on the computer when wired to the router, you need to check these first:

â Make sure that the Ethernet cable is connected from the modem to the router’s Internet (WAN) port and the computer to the numbered port of the router. The computer should used to be connecting to the Ethernet port of the modem, if not; you should contact your ISP first.
â Make sure that the Ethernet adapter/LAN card on your computer is working properly. You can check that on the device manager of your computer.
â If those are all working fine that would mean the router is not yet configured for Internet access or we can say that the settings for the provider are not synchronized with the router.

To configure the router, you can do these general steps:

1. Connect the computer to the numbered port of the router and the modem to the router’s Internet (WAN) port.
2. Turn off the computer, router and modem.
3. Turn on the modem first, wait for the lights to stabilize then turn on the router. As soon as the lights are stabilized, you can turn on the computer and check for internet connection.

However, if the Internet connection still does not work. That means there are additional settings needed to be done. You can message me about the name of your ISP and I will provide you the specific steps you need.
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