Question about Dual XDMR-7700 CD Player
I need some serious help please??!! I was listening to a cd in the car when all of a sudden it stopped playing and displayed "error-02" and will no longer play ANY type of cd. I've tried using the reset button and nothing works. It keeps displaying the "error-02" . What else can I do to get it t work?
You can try just one more thing to see if it helps. Use a cleaning disc to clean the lens. You run it for about 20 or 30 seconds and it brushes off any dust or the like from the lens. If that does not work you have a problem with the laser or the servo circuit that can only be repaired by a professional technician.
If it is under warranty contact Dual to find an authorized repair center or the address to send it to for repair. If it is not under warranty they can still tell you where you can get it repaired.
I have been working at authorized service centers for many manufacters for over 17 years, but have never seen anyplace authorized for "Dual" car audio. So you may find it very difficult to get it repaired.
If the laser is bad, the repair may cost around $125 to $150 depending on the cost of the new laser and the labor rates of the service center. The laser is the most common problem with all CD players, car or home.
If you have found this information to be helpful a good rating like "FixYa" or "Helpful" would be appreciated. The other two ratings are actually bad ratings.
Thanks, and let me know if you need any more help.
Posted on Jun 28, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 19, 2011 | Audio Players & Recorders
Sep 13, 2011 | 2002 Nissan Altima
Jul 27, 2011 | 2003 Chevrolet Tracker
Nov 04, 2010 | Sony HOME THEATER SYSTEM System
Jan 06, 2010 | 2002 Ford Explorer
Dec 11, 2009 | Car Audio & Video
Mar 05, 2017 | Televison & Video
Nov 19, 2007 | Sony RCD-W10 2-Disc CD Recorder
97 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: