Question about Epson ACULASER CX11NF All-In-One Printer

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Epson AcuLaser CX11NF ADF jam error.

Clarie, you said that you were able to fix the continuous ADF jam error. I see the hook you're talking about when I lift up the entire ADF (not just the cover) but I cannot see anyway to move it. Can you be more descriptive as to how you fixed it or direct me to where in Epson support you found this answer? Thanks.

Paul La Capria

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  • repropete Apr 01, 2009

    I am getting a continuous ADF Jam on my Epson CX11NF, I have run paper manually through, I have used canned air to blow the dust out, and unplugged the Cable as well. I am at a loss?


5 Suggested Answers

  • 1 Answer

SOURCE: epson aculaser cx11nf MP E paper jam

open the mp tray
locate 2 white plastic egg shaped piece on the ends of the steel rod
gently push one or the other towards the back of the machine
if the paper jam error message is on then the roller will turn as soon as you give it a push
re load the paper
open and close door a or e
printing should resume
that white piece works with the paper lift to get the paper up to the in feed roller

Posted on Sep 16, 2008

  • 11 Answers

SOURCE: Epson AcuLaser CX11N ADF Paper Jam

I had a very similar problem with the ADF, it resulted in ADF paper jam - message and then in Req Code 2011.
I checked sensors and everything else, then called a epson service professional.
After telling him the Req Code, he knew the problem and said that the problem is the board, which needs to be exchanged, mentioning that this spare part is expensive.
I then checked the whole ADF again, now opening the long grey cover on the backside, I disonnected the connector cable from both sides and - using a multimeter - checked this connector cable for breaks.
Result: the violet cable was broken, so I soldered in a new wire, using the last cm of (old) wire on each side - and now the ADF works fine.
This cable is easy to change if you get the spare part, there is a connector plug on each side, on the ADF side is an additional ground wire (green) fixed with a single screw. Thats it !

For the electronic experts: the configuration of the connector:
sourrounding metal cover = ground, thick green Wire on the ADF side
If you turn the plug that way, that the two single contacts are on top, these are the colours:
1st row: brown - black
2nd row: green - yellow - orange - red
3rd row: grey - violet - blue

Hope this helps

Posted on Sep 17, 2008

  • 1 Answer

SOURCE: ACULASER CX11NF Photoconductor reset - chip?

is there way how to cancel the photodrum of my acculaser cx11nf since the print & copy still clear.

Posted on Dec 10, 2008

  • 9 Answers

SOURCE: Auto doc feed not working on Epson Aculaser cx11nf printer


You stated that the printer doesn't recognize the ADF.

Can you scan with the flat bed scanner ?

As for the ADF, first thing to check is the the External Plug from the ADF to the Scanner.
You have already done this.

Only one other thing.

The external ADF cable feeds from a small circuit board inside the ADF to the Scanner then from inside the Scanner to a socket inside the printer on the Main Logic pcb (ESS) which is located down on the left side behind the small door.

If this cable is partially or completely unplugged from the ESS Main Logic pcb then the printer wouldn't recognize the ADF.

However, this is unlikely to be the problem, UNLESS the printer has been recently serviced and the covers removed. Then this cable could have been moved or partially unplugged.

This internal cable (FFC) is not easy to access. The small, left side door is held by a Phillips screw if you remove the door you can see the Flexible Flat Cables (FFC) up at the top (3 different cables & each is different size). Seeing them and removing/reinserting them are 2 different things.

Also behind the Smaall Door is the optional Ethernet card.

These cables are very fragile, they insert into a special socket with a "press down" sleeve to hold them in place. These cables can be damaged very easily if not handled with some care.

moz-screenshot.jpgmoz-screenshot-1.jpgmoz-screenshot-2.jpgTo gain easier access to the cables, the left side of the printer must be removed and this isn't as easy as one might think.

Beyond the above, the official fix is to replace the ADF and/or the (ESS) Main Logic Board.

You might could buy a new CX11NF for what that costs !

If the CX11NF operates ok in all other respects, especially the flat bed scanner, I would just use it as it is.

Good Luck !

Posted on Feb 12, 2009

  • 63 Answers

SOURCE: what means service 82 on aculaser cx11nf

Service Req C0082 CPU error (TLB miss exception [Load/Fetch]). Generally it is an envirnmental problem. Power the printer off and disconnect all cables. After one minute reconnect the power cable only and power on.
Then try a Starus Sheet, press the right arrow button 3 times. If the sheet prints then the problem may bea the network or corrupt documents been sent from the Netwrok or PC.
If the issue remains then you will need a new part so you will need ot contact Epson for further assistance.

Posted on Dec 21, 2009

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