Question about Creative Labs ZEN Vision:M Digital Media Player

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ZEN VISION HELL I HOPE YOU CAN REALLY HELP ME MY ZEN FREEZES UP WHEN I TRY TO VIEW PICTURES I CAN TURN IT OFF AND ON WITH NO PROBLEM I'VE TRIED RESETTING THAT DIDNT WORK I CAN EVEN USE MY KEYS WHEN I PRESS THEM NOTHING HAPPENS.

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Its possible that that the pictures you are trying to view could have a too high resolution, DPI, or an unrecognizable format. Try using .jpeg format at 300X300 resolution and max 100dpi.

Posted on Jul 02, 2008

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My zen will not turn on fully it just freezes at the zen screen. Now today when i turned it on it went to a recovery mode screen, tried the clean up doesn't do anything, tried format and it said harddisk...


Hi there,

The only fix is to update your zen by downloading and installing the firmware below:

http://ccfiles.creative.com/ManualDn/Applications/PDE/11124/0x46D235F9/CT-RT_PCAPP_2_01_03.exe

Once your zen is connected to your computer, run the firmware by double clicking the file. Then properly disconnect the zen on your computer and try to restart it.

Hope this helps.

Jun 13, 2010 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Freezes


For the recovery of your data, visit http://www.s1mp3.org and http://www.s1mp3.de . There are good guides how to recover data from a dead device.

Jul 11, 2009 | Creative Labs ZEN Vision:M Digital Media...

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Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Frozen on start up


Hello,

This sounds like it might be a hard drive problem. Have you tried to put it into Recovery Mode so you can troubleshoot it? Put a paperclip in the Reset hole while holding the power button in the On position. Then release the paperclip and continue to hold the power button until it goes to the Recovery Mode screen. You should at this point try Format and Scan Disk/Cleanup, then Reboot. If it still gets stuck at the same spot, then its going to be a hardware failure.

Click here to view my step-by-step troubleshooting guide.
Click here to send in your device for free diagnostic testing.

Sep 14, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Freezing on the zen screen


Hello,

This sounds like it might be a hard drive problem. Have you tried to put it into Recovery Mode so you can troubleshoot it? Put a paperclip in the Reset hole while holding the power button in the On position. Then release the paperclip and continue to hold the power button until it goes to the Recovery Mode screen. You should at this point try Format and Scan Disk/Cleanup, then Reboot. If it still gets stuck at the same spot, then its going to be a hardware failure.

Click here to view my step-by-step troubleshooting guide.
Click here to send in your device for free diagnostic testing.

Sep 06, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Frozen!!!!


Format your hard disk and try to see if you have a problem with one of your files which migh be causing it

Aug 16, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen problems


You can try a firmware upgrade, but weird sounds are not good - indicate that a circuit diode has gone bad. Find out if you are still in-warranty, and replace the player.

Jun 18, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision M 30 Gigs Freezes?


reset it while the usb cable is in and afterwards,you try to see if your pc reads it...if it doesn't,take a hammer and smash it!!!

Apr 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision M 30 Gigs Freezes?


hard drive shot you can try to reformat it
http://serviceman.site88.net/

Apr 15, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Freezes everytime I turn it on


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 20, 2007 | Creative Labs ZEN Vision:M Digital Media...

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