Question about Microsoft Windows XP Home Edition
I purchased the HP notebook September 2006. During the one year warranty the system was sent back for repairs; five if you count the one that they sent it back with nothing done. The last return ran great for all of two days and the hard drive crapped out. At that point HP techs had me run 'kill disk' so that I could reinstall the OS. All it did was kill the system--oh, he says, since that is the case you will want to replace the hard drive as it is dead. After many emails, phone calls they finally gave me a recommend from their tech section about where to get one. They told me that they had discontinued making that particular hard drive less than a month after the purchase. Yeah, right!
I ordered the hard Drive and purchased a new XP Disc. I removed the old drive, as per instructions in service and repair manual--seated the new disc, stuck the brand new disc into the CD slot and sat. All kinds of stuff was going on inside that system and the CD was running fine. At the end, I was asked to install XP now,
Windows home Eition Setup Setup did not find any Hard disk drives in your computer. Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk related hdwe configuration is correct. This may involve running a manufacturer--supplied diagnostic or set up program Setup cannot continue. To quit Setup, press F3 ___________________________________________________ I did try each of the above solutions and none worked. I contacted the seller of the hard drive and was then given explicit instructions that I already had. I agreed to give it another shot--still nothing. I have set the Bios to boot from disc and I've had it set to boost from the system as well--nothing. I performed both the quick disk check and the comprehensive check on both the primary Hard Drive and on the secondary Hard Drive. All tests passed. So I tried once again to install--same error message. Who do I freak out on HP or Seller of the hard drive? Just kidding, but something is wrong or I am missing something that's probably right in my face. Believe me, it wouldn't be the first time that's happened. Would anyone anywhere know that the problem might be? HELP.... Thank You and hope you are having a wonderful weekend so far. Road Warrior
It seems that the computer itself is killing the hard drive. You got at one point the system working for two days.
Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
Posted on Jun 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 14, 2010 | Compaq Presario R3000 Notebook
Aug 15, 2008 | HP Computers & Internet
Sep 25, 2009 | HP Pavilion dv4000 Notebook
Jul 05, 2009 | HP Computers & Internet
Aug 11, 2008 | HP Pavilion dv2000t Notebook
Jun 16, 2008 | Compaq Presario 700 470024-192 Notebook
Apr 21, 2008 | HP Pavilion dv6000z Notebook
Apr 07, 2008 | Acer TravelMate 272XV PC Notebook
Sep 28, 2006 | HP Pavilion zd8000 Notebook
46 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: