Question about Microsoft Windows XP Home Edition

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HP DV8200 CTO Series Notebook

I purchased the HP notebook September 2006. During the one year warranty the system was sent back for repairs; five if you count the one that they sent it back with nothing done. The last return ran great for all of two days and the hard drive crapped out. At that point HP techs had me run 'kill disk' so that I could reinstall the OS. All it did was kill the system--oh, he says, since that is the case you will want to replace the hard drive as it is dead. After many emails, phone calls they finally gave me a recommend from their tech section about where to get one. They told me that they had discontinued making that particular hard drive less than a month after the purchase. Yeah, right!
I ordered the hard Drive and purchased a new XP Disc. I removed the old drive, as per instructions in service and repair manual--seated the new disc, stuck the brand new disc into the CD slot and sat. All kinds of stuff was going on inside that system and the CD was running fine. At the end, I was asked to install XP now,
Windows home Eition Setup Setup did not find any Hard disk drives in your computer. Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk related hdwe configuration is correct. This may involve running a manufacturer--supplied diagnostic or set up program Setup cannot continue. To quit Setup, press F3 ___________________________________________________ I did try each of the above solutions and none worked. I contacted the seller of the hard drive and was then given explicit instructions that I already had. I agreed to give it another shot--still nothing. I have set the Bios to boot from disc and I've had it set to boost from the system as well--nothing. I performed both the quick disk check and the comprehensive check on both the primary Hard Drive and on the secondary Hard Drive. All tests passed. So I tried once again to install--same error message. Who do I freak out on HP or Seller of the hard drive? Just kidding, but something is wrong or I am missing something that's probably right in my face. Believe me, it wouldn't be the first time that's happened. Would anyone anywhere know that the problem might be? HELP.... Thank You and hope you are having a wonderful weekend so far. Road Warrior

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  • ShadowDancer
    ShadowDancer Jun 28, 2008

    I've been up two nights now with this and am headed for the sack. My email is accurate and the total paid, but I won't be back again until probably sometime in late afternoon or early evening.




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It seems that the computer itself is killing the hard drive. You got at one point the system working for two days.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jun 28, 2008

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