Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

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Dish VIP 622 constantly resetting

My receiver is constantly resetting/rebooting on its own. I've checked all connections, tried other power outlets, unplugged, hard reset. Nothing has worked!

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  • Anonymous Dec 10, 2008

    I googled "VIP 622 DVR" found out many people have this same problem. I told DISH this is a factory defect proven by all the many people with the same problem.

  • Anonymous Jan 06, 2009

    I'm on my fourth unit in a year. This one only lasted a month.

  • fxy6 Jan 10, 2009

    I went away on vacation for two week, and when I came back - our VIP622 is having the same problem. My guess is that we probably left it on when we left, and I suppose it overheated? It is in a well-ventilated area, that clearly is a design defect. It's frustrating that we now have to get a new one (thankfully at least Dish will send us one for free), but we cannot recover any of our recorded programs on the malfunctioning unit. Given how many people seem to have this problem, Dish could at least offer to transfer the old hard drive to the new unit!!

  • fdonaldsonjr May 05, 2009

    My VIP 622 DVR continuously resets itself. I've had 1 new unit and 3 refurbished units do the same thing. After about a month of use they start resetting themselves. I have noticed that they get very hot so with the last one I've turned it off when I'm not using it. I went out of town this past weekend and actually unplugged the unit. When I got back and turned it on everything seemed ok. It started right up. About 1 hour later it shut itself down. The 10 second power button reset doesn’t fix the problem and unplugging it for 1 minute didn’t work. I ended up unplugging it for 1 hour and then it came on and worked for about 2 hours and shutdown. Now I can’t get it to come on at all. All I get is the green light on, fans speeding up then the green light goes off and the fans slow down all the lights flash and then it does it again. When it works it’s great……

  • Anonymous Mar 20, 2014

    NO lights on front panel. Network lights on rear working (flashing).Has power(can hear hard drive running. Tried hard reset,nothing.Swapped with a good receiver, and TV works (so all cables are good).Is it dead ? Can recordings be recovered?



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You have already completed all the main steps to try this on your own. Your receiver is going to need internal repair. You can use our premium service for step by step instruction or you can contact a local repair service by using our Repair Service search engine on this site.

Posted on Jun 28, 2008


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Posted on Jan 02, 2017

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SOURCE: Dish VIP 622 constantly resetting

Welcome to Fixya. It is more than likely that this is a result of a new bootstrap software package being downloaded to your reciever. If you do not allow it to fully complete then it will continue to retry and reboot everytime you turn the power on. Best suggestion would be to check the screen to see if it is updating and allowing it to completely finish. If that still does not correct the problem then you will need to contact Dish Network technical support and see if they can assist you over the phone. If they cannot correct the problem this way then they will dispatch a technician to your home to investigate and correct the problem. I hope this helps you to get your programming back on as soon as possible and thank you for allowing me the opportunity to assist you. Have a great day.

Posted on Apr 03, 2009

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My receiver (new) will not turn on? Is there a reset button?

There isn't a reset on these receivers.

If it doesn't show a power light on it, then try disconnecting the power for 30s.
If still no power light
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  2. disconnect all cables from the back of the receiver but power and try again.
  3. connect the receiver to a different outlet (still with nothing else connected)
if you still don't get a power light on it then the receiver is dead.

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Dish VIP 622 constantly resetting

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