Question about Hobart D300-6036 Mixer

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Broken Mixer Hook won't turn when dough is in bowl.

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In what speed?any noise?what were you mixing?it may be a sheared key or broken gear.let me know.

Posted on Jul 04, 2008

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Hi. You should consider a few things. They type of hook you use, can greatly affect your end result. If you're making a yeasted dough with a high protein percentage 12-13%, you should be using an "ED" hook, this is a spiral hook that has a sharp turn at the tip. You can find them on eBay for a competitive price. I believe that Hobart also sells them, but for a higher price. They are very good for mixing pizza type doughs, they also do an excellent job kneading the dough.

Have you checked the flour for lumps before it goes into the mixer? Have you tried sifting the flour?
Are you adding all the liquid and flour at once? If so try adding flour in stages to all the liquid. If you find that this solution helps you, please rate it. Good luck! ricardok45

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KitchenAid 600, Stand Mixer - Loud grinding noise, happened when mixing bread dough. When bowl is lowered (dough hook disengaged)....no noise, hook turns. When bowl is raised so that hook engages dough,...


Hi. Stop using your mixer. If your mixer is still covered by warranty, call Kitchenaid Customer Service, they are very good with warranty repairs.

If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!

If you're confident that you can make the repairs yourself, go to the Kitchenaid website and download the parts drawings. Remove the Trans. housing, remove the worm gear shaft assembly which is driven by the motor.. Remove and save as much grease as necessary to thoroughly inspect the worm gear. Inspect the worm shaft bearings. Look for cracks, or missing pieces on the bearings. Look for crunched cogs on all gears. Be prepared to wait at least a month for your parts to arrive after you order them. The replacement grease should be Shell Darina 2, or Chevron FM ALC EP 2.

If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.

You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.

If you found this solution helpful, please rate it. Good luck! ricardok45.

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The bowl holds 20 quarts--are you overloading the mix?This mixer is not made for medium/heavy pizza dough.Depending on the pounds of dough,water and other ingredients will affect the mixer in some way.

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Mixer stopped turning when I was making bread


You probably have stripped the gear in the head section. It can be replaced, but I would consider this a advanced repair since you need to push steel pins out of the shafts to replace the gears. Use google to find a local repair shop, or fix it yourself if your mechanically inclined, parts are available online (and not that expensive).

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