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My rather old parrell port scanner ids not found by my pc

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Greetings,

what's your PC and OS and the printer ?

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Posted on Jun 28, 2008

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I have been trying to scan old photos and save into a file but it just doesn't seem to want to work. I have done it before but this is just different from the last time. Driving me NUTS Dianne


Hey smarter_mum,
When scanning photos with a scanner and having difficulties processing the photo's, it can be a number of problems.
1.) Make sure the Scanner's Ports are clean, blow into them and get any dust out.
2.) Make sure the Scanner's Ports are plugged in fine.
3.) Replug the scanner, and wait a couple minutes.

A nifty trick I found when Having problems such as this, is to Screenshot your photos.
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Found on HP page:

Open the following ports on the firewall utility by following the instructions provided by the manufacturer: UDP ports: 161, 427 and 137
TCP ports: 9220, 9500 and 9290

I allow these ports in my firewall (router firewall) and it works now.

Source:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897551&jumpid=ot_recdoc/c00503569/en_us/c00897551/loc:3&custom_solutionid=rd_c00503569&lc=en&dlc=en&cc=us&product=3643612

Cheers

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Have you loaded the scanner driver software on your PC? Is the printer connected to the PC using a known good cable plugged into the proper receptacles? Is the scanner plugged into a known good power source? Is the scanner turned on? If you use one of the USB ports, your PC should automatically display NEW HARDWARE FOUND on your screen, and willl then ask if you want to install it using the SCANNER AND CAMERA INSTALLATION WIZARD.. You can also left click mouse on WINDOWS START, left click on CONTROL PANEL, and left click on the SCANNERS AND CAMERAS ICON. A new window should appear. Follow the instructions on this SCANNERS AND CAMERAS window, and you should be able to get your scanner working.

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