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I cannot load the Roxio DVd cd that was purchased with the laptop

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  • manjitkaur Jul 04, 2008

    I cannot copy the original dvd's because of copy right protection, my friends are able to do it, so how can i do it?

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Try loading other cds on the laptop or loading the roxio cd on another computer.
if the cds that you try to load dont work on the laptop then it is your laptop drive that does not work and should try to get that fixed.
if the roxio cd does not work on another computer then it is the roxio cd that doesnt work and you should get a free exchange from either the store you bought it from or the company that makes it

Posted on Jun 28, 2008

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Refurbished Dell Optiplex GX280 with DVD/CD-RW Drive will not recognize blank CDs in order to burn music. I was told by the seller that I had to purchase burn software. (I also had to purchase CinePlayer...


The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
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5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn. here's the download link: http://www.imgburn.com/index.php?act=download

If nothing happens, your dvd drive is bad.

Good Luck,

Ryan

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1 Answer

I purchased a Dell Computer back in 2004 which came with Sonic Digital Media Plus v7. My PC has Windows XP Operating System. A few days ago I decided to install Version 6.0 of Roxios Easy CD/DVD Burning...


Try uninstalling Roxio and the Sonic drives and run Fixit. Then reboot and install Roxio first then the Sonic driver.
If this doesn't work uninstall again as previously, install Roxio and check the CD/DVD if necessary run Fixit then install Sonic driver.

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The CD Drive does not work all of the time.


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The cd drive aint reading blank disc


You must have the burner program (roxio or nero) identify the CD/DVD RW Drive. If the burner program didn't come with the drive at the time of purchase go to roxio or nero site and look for updates for your particular drive. If you don't have that info...look in divice manager under CD/DVD-Rom Drives and it will tell you.
Failing that...look for updates of "Firmware" at the manufacturer of your drive...
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Roxio easy cd & dvd creator will not install on windows vista


That's very true of a lot of software. You need to buy a later version that is Vista compatible. If you purchased your program from Roxio, they might offer some kind of upgrade price. There are also several free open-source CD/DVD burner programs available for download that you could look into. A Google search will help you locate some possibilities.

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if i may ask what OS are you running

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If you delete the information in the Control Panel and restart your computer, it will look for the driver by itself.

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