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I cannot load the Roxio DVd cd that was purchased with the laptop

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  • manjitkaur Jul 04, 2008

    I cannot copy the original dvd's because of copy right protection, my friends are able to do it, so how can i do it?

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Try loading other cds on the laptop or loading the roxio cd on another computer.
if the cds that you try to load dont work on the laptop then it is your laptop drive that does not work and should try to get that fixed.
if the roxio cd does not work on another computer then it is the roxio cd that doesnt work and you should get a free exchange from either the store you bought it from or the company that makes it

Posted on Jun 28, 2008

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Roxio Creater 9 is not listed as compatible with Windows 7

The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

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1 Answer

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http://www.roxio.com/enu/support/service/cs_findcdkey.html

CD-key/Serial number replacement If you have misplaced your CD-Key/Serial number, first please try to locate it by following the instructions below:
    • The CD-Key for boxed roxio products purchased in a store (retail/online) is located on the back cover of the CD-ROM/DVD-ROM jewel case, or on a sticker on the CD/DVD sleeve.
    • The CD-Key for a roxio product purchased and downloaded directly from our eStore is located in your order confirmation e-mail.
    • If you do not have your order confirmation e-mail, you can look up your CD-Key in your order at Digital River's Customer Service site:

      http://www.findmyorder.com

      You will be required to provide either your order number and password OR your e-mail address and the last 5 digits of the credit card you used.
    • If you registered your roxio product online, the CD-Key can be found in your roxio account. Click here to log into your roxio account.

      Note: Older registrations of Sonic branded products may not appear in your roxio account.

If you are reading this prior to misplacing your CD-Key, it is recommended that you register your software to access your CD-Key or save the information in a safe place such as the User Guide/Manual.
If you still cannot find your CD-Key after following the steps above, roxio can not supply you with a new CD-Key/Serial Number.â

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