Question about Konica Minolta magicolor 2400 Laser Printer

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Minolta 2400W - Put cyan / black toner

I have disabled most pop-ups in order to extend toner usability. Atfer a recent reboot, it has repeatedly asked for either cyan or black toner cartidges to be installed, but I know they ar not empty. I have cleaned eveything down (several times), removed / reinstalled the drivers. No good.

Is there a 'factory reset' fix??

Thanks,

Tony

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Hey, the problem is that toner cartridge reading chip is dirty.
take out Pc drum and remove all toners, clean toner chips with alcohol. then locate a 3 pin reading chip under the toner rack left side and use pressure air to clean it. reinstall everything. if its not helping, replace the chip, its not expencive

Posted on Jul 01, 2008

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Manually Removing Toner for magicolor 2400W

1.  Hold down the Cancel button for 10 seconds or longer.

2.  With the Cancel button still held down, also simultaneously hold down the Rotate Toner button for 10 seconds or longer.

3.  When all LED indicators are blinking rapidly, release both the Cancel and Rotate Toner buttons.

4.  Then hold down the Rotate Toner button again for another 10 seconds or longer.

5.  The Cyan toner cartridge moves into the proper position, so it can be removed.

6.  Remove and/or replace the Toner Cartridge if necessary.

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The link is located here

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Hope this fixes your as well.
Chris

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