Question about Tomtom GO 910 GPS Receiver

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Tomtom910 will not come on even though it been on charger ie,car all so when connected to p.c

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Hi,

Initially, try to do a soft reset by using a blunt/dull pin and hold the soft reset button for about 5 to 10 seconds (the reset is not on the face, but in the hole at back where the unit connects to the base; opposite side of the gold circle, up just a little from the green strip). It would seem that the battery shuts down if it's overcharged, so if you charge it for more than a few hours it might not turn back on again.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jun 28, 2008

  • Louie  Role
    Louie Role Jun 28, 2008

    Hi again,

    Should that not do the trick, you may have to do a a full format and re-install. This link would give you an idea of how it is done or you may opt for a full factory re-install at any Tomtom Service Centers.


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  • Master
  • 2,712 Answers

Can you explain a bit more in detail?

Posted on Jun 28, 2008

  • Swilin Sampson
    Swilin Sampson Jun 28, 2008

    Have you tried connecting it to direct source of power, example the mains via an adapter?

  • Swilin Sampson
    Swilin Sampson Jun 28, 2008

    Try shining a torch onto the screen when its connected to any power source..including car charger. If you see a faint outline of the intended screen, it could be that the screen is damaged (backlight) and will have to be replaced by an authorised service center.

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