Question about Denon D-M50S CD Shelf System

2 Answers

Denon M50 CD trays stuck

Hi

I see from previous entries you have a manual to help with this problem. Coupld I possibly join the growning list of people after one, please?

Cheers

Jez

Posted by on

  • Raubs Jul 09, 2008

    Me too please?

    praubs at polka dot co dot za


  • trodster73 Jul 10, 2008

    just acquired a ud-m50, eager 22 get it running but when powered up and disc button pressed only opens about 2 inche,and will not retract, need service manual/help. please!!!!!!!!!!!!!!! trodster73@yahoo.com

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  • 6 Answers

Hi Jez

I have only just picked up your request for the MD50 manual.
If you can let me know your Email address, I will forward the info on.
My Email address is normanibbotson@hotmail.com

Regards

Posted on Jun 30, 2008

I would really apreciate if you could you also send me a copy of the MD50 manual please

ramses.eduardo@gmail.com

Best regards

Posted on Sep 01, 2008

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You would have to open up the player. The tray is controlled by a single motor. It's possible that the alignment went off if the tray got stuck or pushed manually. Since the player uses a laser, make sure you do not plug it in while opening the player. If you don't feel comfortable opening it up, have someone repair it for you. Also be aware that opening the player could void any warranty when opening up any devices. If you still have warranty on the device use that first, also if you bought it with a credit card, check if you have any extended warranty through them. It's one of those perks easily forgotten.

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ooops...you may need to do a manual extraction on that...there may be a reset manual mode on that one..let me check the user guide..but it may require removing the case, and delicately releasing that mechanism from inside..

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Open the top cover of your CD using a screw driver, (usually a star screw driver),. Then, manually turn the driving gear of the CD tray to free the stucked tray and until to the point where you can take the disc from the tray. Be careful so the setting of the tray and the laser eye is not change. Then, close the close the cover and play. You can send your e-mail thru fix ya to let me know.

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Protect!!!


Hi,

Have you unplugged it from wall since ?
and, do you know if maybe the speakers are blown?
Bad speakers will make it stay in "protect"
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Try the Denon website for a manual

Jan 11, 2009 | Denon D-M50S CD Shelf System

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It sounds like the cd tray has been forced shut and has been damaged when you got the CD's out. If it was me I would of unscrewed the casing and retrieved the CD's that way instead of trying to force the try open which I'm assuming you have done.

It could just be a simple matter of just slightly adjusting the internal CD mechanism so that it can open and close properly without jamming. The error message comes up because the tray cant eject properly. The worse case scenario is that the CD mechanisam would need to be replaced. Not a hard job for a service engineer, if you dont fancy taking the thing apart yourself then a service centre is your best bet.

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1 Answer

I have an denon ud m50 multi cd player and reciever some one tried to put more than 1 cd in the same tray and it now will not accept any so its a mechanical problem can this be fixed and if possible...


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Denon UD-M50 cd changer. Need help extracting drawer for home repair!


Hi KathyKate

If you are still having the same problem with your denon UD-M50 I might be able to help. I have fixed a number of them in the past and have the necessary maintenance manual and knowledge of a company that can supply spare parts. Disassembly looks very complex, especially when the problem is with the carousel but once you have an understanding of the mechanism it's not that difficult. Care should be taken when manually removing and reloading the disc trays as damage can result to the 'Teeth' alongside each. Spare trays are available. All my repairs involved the removal of the carousel mechanism in order to align the trays. I can copy the relevant sections of the manual dealing with the re-alignment which is critical but again if followed exactly you should have no trouble. If you respond with an Email address, I will be only too pleased to forward you the schematics etc.

Regards Ibbotsnm

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