File Xpress 6.1 /40 mB does not open anymore and when I try the program chrashes. Other documents open normally. But it is a very important file document. How to solve this problem. It started when I tried to delete some pages in the document.

If you are trying to import a ms Word document into print artist, they may not be compatible. Try saving the word document as a .txt file and try opening that or importing it in this manner. Sometimes you can just open both programs at the same time and highlight your text on the word doc, right click and select copy ,then paste it into the print artist page.

You can change the density of the scanned document using an image manipulation program. One I like is XnView. It is free.

I definitively solved this problem. Follow these steps:
1) Install first Quark Xpress 6.1 on a Windows XP PC.
2) Copy the entire directory of installed files (Normally c:\program files\quark) on a pen drive.
3) Install Quark Xpress 6.1 on your Windows 7 PC until the installation stops with 1720 error.
4) Abort the installations, then copy the Quark directory stored on your pendrive in c:\programs x 86 directory overwriting the existing one.

This way Xpress 6.1 works perfectly on a Windows 7 PC. Guaranteed!

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Try updating Quark first and reopen the document, if the problem persists, remove the preference file - this may have become corrupt.
Often a Quark crash is related to corrupt fonts, or fonts sharing the same id number as others already on the machine. Do you use a font manager such as Suitcase?

Try to save the normal.dot file in my documents and then open with word, then close word and it should tell you that normal.dot has changed and ask if you would like to save it. Select yes.

Sorry I only just saw your posst so this may be far too late, but at least for future reference: -36 is one of the oldest and most ubiquitous errors in the Mac world.

It's name is "ioErr" and the rather obtuse explanation for it is "I/O error (bummers)" ie, there was some kind of input/output error.

This should mean that XPress is trying to work with a corrupt file.

The most likely suspects, in rough order, are a text or picture file that XPress just tried to import; an auxiliary file such as a font, profile or XPress Xtension; a text or picture file already imported; the XPress document you are working with; your XPress Preferences file; XPress itself.

Working with XPress since version 2 on Apple system 6 I have never seen any guaranteed cure for a -36 error but there are three basic remedies, none of which is by any means certain.

Any corrupt file just might be revived by Copying it to another location.

If the file seems to be an XPress document and can be Opened at all, there is a better chance of reviving it by first making a new, blank XPress document containing nothing more than the one obligatory blank pagewith the same page size as the suspect had. Saving, Closing and re-Opening the blank document alongside the suspect, setting both documents to Thumbnails view then manually Dragging each page from the suspect into the blank will essentially cause XPress to look at what it's doing, rather than assuming that all the components are workable. Fairly obviously, it may be safer to Drag one page at a time Saving, Closing and re-Opening the "rescue" file between Drags.

Again if the file seems to be an XPress document and can be Opened at all, there is a better chance of reviving it by working with a Copy, deleting either half of its contents - whether whole pages or items on a single page - Saving the remainder, Closing re-Opening, testing and perhaps again deleting half the contents…

Good luck

close office, delete normal.dot then reopen. That should fix it

c:\documents & settings\user\aplication data\quark\quarkxpres.7
delete file : xpress preferences.

please try to open the document on a diff machine and if it doesnt works then contact quark tech support for assistance