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My philips mp3 player model sa5145/02 froze then turned off and now will not turn back on again, the battery is fully charged,have also connected to my pc but no joy either.this equipment was only purchased in feb 08

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The problem is now solved thanks, to be honest i don't really know how ,as i left it over night tried the reset button again plugged it into my pc again and this time it paired up and switched the mp3 player on , smiles all round. still not convinced about the reliability of this player though,but for now things ok. thanks

Posted on Jun 30, 2008

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Craig MP3 Player model no.CMP616F Problems MP3 Player turns on when connected to the computer but the minute I disconnect it, it turns right off and wont turn back on again until connected again.


this happened to me wen i first got mine, so what in the manual the mp3 will need at 4 hours at first to be charged fully, when u charge it flip the on/off switch ON, n let it sit as long as you can. thats the only way it will charge, the reason why it keeps turning off is becuz its on low battery

Oct 11, 2010 | Craig CMA3015C MP3 Player

1 Answer

It froze up


Make sure the player is fully charged.
  • 1. Connect the player to your computer.
  • 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
  • 1. Turn device OFF.
  • 2. Slide the Hold switch down to Lock (orange color showing).
  • 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged
  • 1. Leave the player connected for approximately 2 hours to charge.
  • 2. Disconnect the player from the PC.
  • 3. Verify if you can turn on the player.
  • 4. Reset the player if necessary. To reset the player:
  • 1. Press and hold the Power/Menu button for approximately 20 seconds.

  • 2. Release the Power/Menu button.
  • 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Or try and see if it will come on with out the battery but hooked to your computer.

Feb 02, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Mp3 player froze when plugged into pc. screen is blank but lit. is charged. what do i do?


Make sure the player is fully charged.
  • 1. Connect the player to your computer.
  • 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
  • 1. Turn device OFF.
  • 2. Slide the Hold switch down to Lock (orange color showing).
  • 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC.
Next Be sure the battery is charged
  • 1. Leave the player connected for approximately 2 hours to charge.
  • 2. Disconnect the player from the PC.
  • 3. Verify if you can turn on the player.
  • 4. Reset the player if necessary.
To reset the player:
  • 1. Press and hold the Power/Menu button for approximately 20 seconds.
  • 2. Release the Power/Menu button.
  • 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery but hooked to your computer.

Feb 02, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Screen froze wont turn off fully charged turned on played for a few seconds went to change song and whole thing froze up...


I suggest you hold the power off button. I've never used that MP3 player but I imagine you would need to resort to your manual. The manual should solve your problem, if not I would suggest taking it back or contacting customer support for help.

Thanks,
Brandon

Dec 09, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Goes white when turned on


try turning it on and leaving that way until the battery is fully discharged.

After that, try connecting it again.

Good luck

Jun 21, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Froze in the middle of a song


Take the battery out and out it back in then turn it on. (@))--%--

Jun 05, 2009 | Samsung YP-U3 MP3 Player

1 Answer

My mp3 isnt charging right


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Mar 25, 2009 | Philips SA3025/37 Flash MP3 Player

1 Answer

My mp3 is frozen and its on.


if its in recovery mode, let it charge fully. it may turn on then

Jan 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Sansa 1g clip wont turn on.


did you try holding the power button on for ten seconds (the reset) after trying to charge it again? does it even power up when you plug it into the usb. if it powers on when connected to the usb and then shuts off immediately when you take it off the usb (rather than "refreshing database") then your battery is either 1)disconnected inside 2)dead or there may be issues with power management. Same thing happened to me (disconnected) but I soldered the loose connection and it only worked for two days, even checking the connections again. Now I don't know what's going on. It's more likely the battery has reached the end of its life.

Nov 16, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Freezes and wont charge


Try repairing the device:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

You may have to charge the device fully for 3 or 4 hours AFTER this process is complete.

-Tha Mp3 Doctor

Jan 31, 2008 | Philips SA5125/37 MP3 Player

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